Cannot download & install newest Windows Updates

Riobio

New member
Local time
1:15 PM
Messages
3
The Update setting has always been "let me choose whether to download and install them", but with the 17 Updates of February 9th, I've repeatedly checkmarked all 17, click on the OK button at bottom right, but the downloads do not begin, it just flips back to Windows Update home.

I've run Windows Update Troubleshooter: first time it said "service registration missing or corrupted" - the second time it is everything was fixed; but no updates will download.

I've run Windows Update Diagnostic; no difference.

The Sfc /Scannow has twice said there are no integrity violations.

The SURT asked if I wanted to install Hotfix KB947821, but it never showed it being installed and after an hour said "Installation finished".

There have been no error codes to report.

I'd greatly appreciate some expert guidance. Thank you.
 

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My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP g7-1310us Notebook PC
OS
Windows 7 Home Premium 64bit
CPU
2nd generation Intel® Core™ i3-2350M Processor
Memory
6GB DDR3 SDRAM (2 DIMM)
Graphics Card(s)
Intel® HD Graphics 3000 with up to 1696MB total graphics mem
Hard Drives
640GB 5400RPM hard drive
Antivirus
Emsisoft Anti-Malware; MBAM Pro
Browser
Chrome and Internet Explorer 11
Have you checked the description on all 17 ?

Do you need them all ?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Have you checked the description on all 17 ?

Do you need them all ?

No I haven't checked the descriptions. I've also tried checkmarking individual updates and clicking OK to see if one update at the time could be installed. Have checked 3 at the time also and other variations. There's eleven for Windows 7, 5 for Office 2007, and one for Office 2010. They all appear important for this laptop.

I simply cannot get them to download, much less install.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP g7-1310us Notebook PC
OS
Windows 7 Home Premium 64bit
CPU
2nd generation Intel® Core™ i3-2350M Processor
Memory
6GB DDR3 SDRAM (2 DIMM)
Graphics Card(s)
Intel® HD Graphics 3000 with up to 1696MB total graphics mem
Hard Drives
640GB 5400RPM hard drive
Antivirus
Emsisoft Anti-Malware; MBAM Pro
Browser
Chrome and Internet Explorer 11
It's been several days; I'd greatly appreciate some guidance.

There has been no change. Whether I checkmark 1 update or all 17, when I click OK, it simply reverts back to the WU home.
I've run the Fix It (reset), the Diagnostic, the SURT, sfc /scannow.

What else please?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP g7-1310us Notebook PC
OS
Windows 7 Home Premium 64bit
CPU
2nd generation Intel® Core™ i3-2350M Processor
Memory
6GB DDR3 SDRAM (2 DIMM)
Graphics Card(s)
Intel® HD Graphics 3000 with up to 1696MB total graphics mem
Hard Drives
640GB 5400RPM hard drive
Antivirus
Emsisoft Anti-Malware; MBAM Pro
Browser
Chrome and Internet Explorer 11
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