jpetrillo13
New member
- Local time
- 2:25 AM
- Messages
- 2
Hey all, I will be grateful if you help me with this issue...
I have a problem with the official Asus touchpad gesture sofware on my laptop Asus N56VB running Windows 7 Ultimate SP1 64-bit, it won't be installed.
Detailed explanation: I can't install the "Asus Smart Gesture" software, it stucks nearly finishing the installation and a cmd window appears saying "press a key to continue", then I press any key and the following error appears: "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.", then I press OK and the installer reverts the whole installation. I need to mention that I had Asus Smart Gesture installed before (some months ago) and it was working fine, then one day it stopped working properly and I decided to reinstall it, but it won't install anymore.
Stuff I tried:
-Running the setup as Administrator.
-Cleaning temp files, trash files and other.
-Register and unregister the Windows Installer by typing "msiexec /unregister" and then "msiexec /regserver" in start menu.
-Microsoft Fix it (software by Microsoft that fix problems that programs cannot be installed or uninstalled)
-Uninstalling the original mouse driver (but it reinstalls automatically after every reboot)
-Cleaning the Windows registry with CCleaner/TuneUp and manually too by deleting all entries referred to the Asus Smart Gesture software I found under the following paths:
HKEY_LOCAL_MACHINE\SOFTWARE
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
And nothing works. Sugestions? Some other solution to get it working? I really need Asus Smart Gesture, it is really hard to handle the touchpad without gestures like displacement with two fingers (vertical and horizontal), two finger touch to do right click action... Specially while internet browsing.
Well, I hope anyone can help me and it could be useful for other people with the same problem. Thanks in advance
My screenshots:
I have a problem with the official Asus touchpad gesture sofware on my laptop Asus N56VB running Windows 7 Ultimate SP1 64-bit, it won't be installed.
Detailed explanation: I can't install the "Asus Smart Gesture" software, it stucks nearly finishing the installation and a cmd window appears saying "press a key to continue", then I press any key and the following error appears: "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.", then I press OK and the installer reverts the whole installation. I need to mention that I had Asus Smart Gesture installed before (some months ago) and it was working fine, then one day it stopped working properly and I decided to reinstall it, but it won't install anymore.
Stuff I tried:
-Running the setup as Administrator.
-Cleaning temp files, trash files and other.
-Register and unregister the Windows Installer by typing "msiexec /unregister" and then "msiexec /regserver" in start menu.
-Microsoft Fix it (software by Microsoft that fix problems that programs cannot be installed or uninstalled)
-Uninstalling the original mouse driver (but it reinstalls automatically after every reboot)
-Cleaning the Windows registry with CCleaner/TuneUp and manually too by deleting all entries referred to the Asus Smart Gesture software I found under the following paths:
HKEY_LOCAL_MACHINE\SOFTWARE
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
And nothing works. Sugestions? Some other solution to get it working? I really need Asus Smart Gesture, it is really hard to handle the touchpad without gestures like displacement with two fingers (vertical and horizontal), two finger touch to do right click action... Specially while internet browsing.
Well, I hope anyone can help me and it could be useful for other people with the same problem. Thanks in advance
My screenshots:
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus
- OS
- Windows 7 Ultimate SP1 x64
- CPU
- i5 3230M
- Memory
- 6GB DDR3
- Graphics Card(s)
- NVidia GeForce 740M
- Hard Drives
- 750GB 5400rpm
- Antivirus
- Eset Nod32 7
- Browser
- Chrome
