Can't use a mouse with Dell Latitude E6230, or anything in a USB port.

[atikovi]

Just got this used laptop and when I plug in a mouse to a USB port, nothing happens. The touch pad works fine and the mouse is fine in another computer. Actually don't get anything when I plug any device into a USB. Usually I see, "new device detected" on other computers when I plug something in. What can I check to fix this? In Device Manager under Mice and other pointing devices there is just, Dell Touchpad. Do I actually have to install a mouse? And how, if the USB port won't detect it. Thanks

 

[atikovi]

This is what is under USB controllers if that helps.

 

[Megahertz07]

I would say that the USB is damaged.
Normally USB has a fuse on the +5V line for all USB ports. If you blow the fuse, all USB ports wont work.
When you insert the mouse do you see the red led light?

 

[atikovi]

If you mean under the mouse, no.

 

[Megahertz07]

Sad to say, but I think that changing the fuse will be very difficult or even impossible.

 

[atikovi]

It's under warranty but will have to try and transfer the warranty to me first.