Solved Case's audio panel microphone doesn't work

tylergard702

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Location
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I have recently custom built a PC using an ASUS M5A78L-M/USB3 motherboard in a CiT 2206 MIDI Case.
I have downloaded VIA drivers from the motherboard website I linked above, but uninstalled the program that came with it (It didn't manage audio very well and prevented my speakers from working :/ ; also my front panel microphone didn't work before uninstalling this program either)

Anyway, my problem is that when I put a microphone into the microphone jack on my case (front of case) It doesn't work and windows doesn't detect any recording hardware. When I plug a microphone into the motherboard, It works straight away without a problem. I really need the front panel to work for Skype and other audio recording needs as my cable will not reach around the back of my case.

Any suggestions? Thanks in advance :)
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
AMD Athlon II 3.2GHz Triple Core 1.5 MB Cache AM3
Motherboard
ASUS M5A78L-M/USB3
Memory
2 x 4GB KomputerBay DDR3 1333Mhz
Graphics Card(s)
Motherboard Intergrated ATI Radeon HD 3000
Sound Card
Motherboard Intergrated VIA VT1708S
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1360x768
Hard Drives
Hitachi HTS541680J9SA00 ATA Device + 1500.30GB SAMSUNG HD154UI USB Device (External)
PSU
Unknown Make/Model 350W
Case
CiT 2206 Black Midi Case
Cooling
Heat sink & Fan came with current AMD processor & Case fan
Keyboard
Kensington 1500109 A
Mouse
Trust EasyClick Wireless Mouse
Internet Speed
Download: 7.79Mbps Upload: 0.75Mbps
Other Info
External Hard Drive is only plugged in when used.
BIOS info:
16 Mb Flash ROM, AMI BIOS, PnP, DMI v2.0, WfM2.0, SM BIOS V2.5, ACPI V2.0a
PCI SATA adapter used to plug in IDE hard drive.
I am working on getting windows 7.
Are you sure the jacks are connected properly, double check all connections
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
Thanks for the quick response :) It appears to be all the way in. it won't go in any further and looks the same as the headphones plug (which works by the way :) )
If you mean the internal connection I'll check but I think it is in properly :)
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
AMD Athlon II 3.2GHz Triple Core 1.5 MB Cache AM3
Motherboard
ASUS M5A78L-M/USB3
Memory
2 x 4GB KomputerBay DDR3 1333Mhz
Graphics Card(s)
Motherboard Intergrated ATI Radeon HD 3000
Sound Card
Motherboard Intergrated VIA VT1708S
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1360x768
Hard Drives
Hitachi HTS541680J9SA00 ATA Device + 1500.30GB SAMSUNG HD154UI USB Device (External)
PSU
Unknown Make/Model 350W
Case
CiT 2206 Black Midi Case
Cooling
Heat sink & Fan came with current AMD processor & Case fan
Keyboard
Kensington 1500109 A
Mouse
Trust EasyClick Wireless Mouse
Internet Speed
Download: 7.79Mbps Upload: 0.75Mbps
Other Info
External Hard Drive is only plugged in when used.
BIOS info:
16 Mb Flash ROM, AMI BIOS, PnP, DMI v2.0, WfM2.0, SM BIOS V2.5, ACPI V2.0a
PCI SATA adapter used to plug in IDE hard drive.
I am working on getting windows 7.
Ah one second, just noticed that windows doesn't say "Not plugged in" it says "Currently unavailable"
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
AMD Athlon II 3.2GHz Triple Core 1.5 MB Cache AM3
Motherboard
ASUS M5A78L-M/USB3
Memory
2 x 4GB KomputerBay DDR3 1333Mhz
Graphics Card(s)
Motherboard Intergrated ATI Radeon HD 3000
Sound Card
Motherboard Intergrated VIA VT1708S
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1360x768
Hard Drives
Hitachi HTS541680J9SA00 ATA Device + 1500.30GB SAMSUNG HD154UI USB Device (External)
PSU
Unknown Make/Model 350W
Case
CiT 2206 Black Midi Case
Cooling
Heat sink & Fan came with current AMD processor & Case fan
Keyboard
Kensington 1500109 A
Mouse
Trust EasyClick Wireless Mouse
Internet Speed
Download: 7.79Mbps Upload: 0.75Mbps
Other Info
External Hard Drive is only plugged in when used.
BIOS info:
16 Mb Flash ROM, AMI BIOS, PnP, DMI v2.0, WfM2.0, SM BIOS V2.5, ACPI V2.0a
PCI SATA adapter used to plug in IDE hard drive.
I am working on getting windows 7.
I'll try the VIA website for up to date drivers

EDIT:
Got the drivers, now I'm going to reboot and see if they work :)
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
AMD Athlon II 3.2GHz Triple Core 1.5 MB Cache AM3
Motherboard
ASUS M5A78L-M/USB3
Memory
2 x 4GB KomputerBay DDR3 1333Mhz
Graphics Card(s)
Motherboard Intergrated ATI Radeon HD 3000
Sound Card
Motherboard Intergrated VIA VT1708S
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1360x768
Hard Drives
Hitachi HTS541680J9SA00 ATA Device + 1500.30GB SAMSUNG HD154UI USB Device (External)
PSU
Unknown Make/Model 350W
Case
CiT 2206 Black Midi Case
Cooling
Heat sink & Fan came with current AMD processor & Case fan
Keyboard
Kensington 1500109 A
Mouse
Trust EasyClick Wireless Mouse
Internet Speed
Download: 7.79Mbps Upload: 0.75Mbps
Other Info
External Hard Drive is only plugged in when used.
BIOS info:
16 Mb Flash ROM, AMI BIOS, PnP, DMI v2.0, WfM2.0, SM BIOS V2.5, ACPI V2.0a
PCI SATA adapter used to plug in IDE hard drive.
I am working on getting windows 7.
Fixed it :)
In the program that came with the driver (HD VDeck(which has been causing the problem all along)) there is a setting called "enable front panel jack detection" which must override windows' default "jack detection". with that setting disabled all is working fine no thanks to HD VDeck. Going to uninstall the program now and see if it still works :)
Thanks for your suggestions and help Pauly.
+rep

-tylergard702
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
AMD Athlon II 3.2GHz Triple Core 1.5 MB Cache AM3
Motherboard
ASUS M5A78L-M/USB3
Memory
2 x 4GB KomputerBay DDR3 1333Mhz
Graphics Card(s)
Motherboard Intergrated ATI Radeon HD 3000
Sound Card
Motherboard Intergrated VIA VT1708S
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1360x768
Hard Drives
Hitachi HTS541680J9SA00 ATA Device + 1500.30GB SAMSUNG HD154UI USB Device (External)
PSU
Unknown Make/Model 350W
Case
CiT 2206 Black Midi Case
Cooling
Heat sink & Fan came with current AMD processor & Case fan
Keyboard
Kensington 1500109 A
Mouse
Trust EasyClick Wireless Mouse
Internet Speed
Download: 7.79Mbps Upload: 0.75Mbps
Other Info
External Hard Drive is only plugged in when used.
BIOS info:
16 Mb Flash ROM, AMI BIOS, PnP, DMI v2.0, WfM2.0, SM BIOS V2.5, ACPI V2.0a
PCI SATA adapter used to plug in IDE hard drive.
I am working on getting windows 7.
Glad you got it sorted, thanks for sharing your fix
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
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