Checking a website and purple screen crash, then BSOD on start-up

[Shinjikuna]

I was checking the weather this morning and my computer purple screen-ed and turned off. Now it will blue screen constantly on start-up unless I go into safe-mode. I... may of accidentally deleted something in frustration earlier that allowed my computer to even blue-screen.. So any help on to why this is happening, please and thank you!

 

[Shinjikuna]

So I've tried to do a disk check up, updating my drivers, and rolling back my graphics card... No luck, can I get some help please?

 

[Shinjikuna]

So I've tried to do a disk check up, updating my drivers, and rolling back my graphics card... No luck, can I get some help please?

 

[Shinjikuna]

Sorry to post on this again, but I've literally run out of options and I don't have the money to just start throwing at this in hopes of fixing it. Can I please get some help?

 

[Layback Bear]

Shinjikuna I will see if I can find you some help.

 

[Arc]

Display caused BSOD.

BugCheck 116, {fffffa800594e010, fffff880073616bc, 0, 2}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
[COLOR=Red]Probably caused by : nvlddmkm.sys[/COLOR] ( nvlddmkm+1616bc )

Followup: MachineOwner
---------

Happening with multiple versions of the display driver.

    Image name: nvlddmkm.sys
[COLOR=Red]    Timestamp:        Thu May 28 08:19:51 2015[/COLOR] (5566824F)

    Image name: nvlddmkm.sys
[COLOR=Red]    Timestamp:        Thu Feb 05 23:31:37 2015[/COLOR] (54D3B001)

Stress test the Graphics Card using Furmark.

Video Card - Stress Test with Furmark
​

Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

The computer seems to be old.

BiosVersion = V1.9
BiosReleaseDate = 09/14/2010
SystemManufacturer = MSI
SystemProductName = MS-7636

When you dusted it for the last time? Is the computer running hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: http://www.sevenforums.com/tutorials/311593-speccy-publish-snapshot-your-system-specs.html .

 

[ICIT2LOL]

In addition to what the others have asked mate use my ditty and post back the results

Using HW Info

PART A:

You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE

Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.

See this for the rail voltage info

http://www.tomshardware.com/reviews/power-supply-specifications-atx-reference,3061.html (Section 2.)

The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel

FOR OTHER COMPONENTS

PART B:

Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.

Use PART A: and post back the shot of the screen as per my pic using this http://www.vistax64.com/tutorials/148532-how-use-snipping-tool-vista.html


The section you are looking for maybe Nuvoton (Asus for example) or ITE (Gigabyte for example) they are two common ones on motherboards but as I said the Vbatt is a dead give away for the section I want to see. Plus as Arc has said mate some system specs please very hard "working in the dark"

 

[Layback Bear]

Thank you Arc and ICIT2LOL for coming to help.

 

[Shinjikuna]

Well my computer cannot run in normal mode, only safe mode and when I start up furmark it says it couldn't start up ZoomGPU and closes.

Um, i haven't dusted down there in a while.. like maybe a few months? I'm usually too scared I'll break stuff, any tips for a broke person to safely dust it? = w=;

EDIT: Just saw the ohter post about HWiNFO. Downloaded the right bit but it says it cannot install itself? I assume being in safe mode being the issue..

 

[Arc]

Well my computer cannot run in normal mode, only safe mode and when I start up furmark it says it couldn't start up ZoomGPU and closes.

.

You will not be able to perform the stress test in safe mode. Because safe mode keeps the graphics card disabled. And here the question becomes uppermost. It strengthens the notion that the graphics card is failing to perform its job.

If you can borrow a graphics card from friends or family, apply it there and see if it changes teh situation or not.

 

[ICIT2LOL]

Well I am just interested in the power the GPU is getting and if you cannot pull up the HW Info stuff then test the supply cable manually with a digital multimeter. Just detach the lead to the GPU while the machine is powered on of course and test the "live" cable against the black ground one. It is usually a 12v supply (live) and anything that is +/- 5% of that voltage is not going to let it work properly ie < than 11.4v or > 12.6v.
The meters are so cheap now too. If you are not familiar with them see my pic.

Having said that I think Arc is probably more qualified on these things than I but do try

 

[Laith]

Hmm, my guess it's a failing GPU. As you get purple screens instead of blue ones, the dumps blame the GPU driver and you can't boot into normal mode because of the heavy fail that's going on in the GPU.

 

[ICIT2LOL]

Hmm, my guess it's a failing GPU. As you get purple screens instead of blue ones, the dumps blame the GPU driver and you can't boot into normal mode because of the heavy fail that's going on in the GPU.

Yes Laith am inclined to agree but my thought was rule out something very obvious and simple and it takes no time to do. I say this because as one Scott Mueller says in a book that is linked to this
Power Supply 101: A Reference Of Specifications - Power Supplies PSU's are very underrated as a cause of computer failure. From that link this section is valuable info Voltage Rails - Power Supply 101: A Reference Of Specifications

I have both his books from that first link and used them when I first started building and to me he is the guru.

 

[Laith]

Hm, i should read those sometime.

 

[ICIT2LOL]

Hm, i should read those sometime.

Yes the article I linked mate the books are a bit dated now except for the absolute electronic basics

I don't know about you but having a bit of hobby background mucking around with electronics since I was a kid (long time ago) I am more hardware based these days.

 

[Laith]

Hmm, i just remembered i had my DOS 6.22 book to read, that thing is huge

 

[Shinjikuna]

Okay, Sorry for not being back here in a while. I was in the middle of a move when my computer decided to crap out, just my luck eh? And I have a few things I've kind of come to through this process.

I believe it was my graphics card that went boom. So I'm going to expend some extra money i have one getting a new one. I was thinking a Geforce GTX 750. Especially since they say it doesn't require as much power as my 460 needed.

On the topic of power. I honestly do not think it was a power issue since my computer had run completely fine for 5 years before this issue. It was probably a combination of old equipment and me taking less than adequate care of the system. I plan on taking a can of air and cleaning the sucker out and putting a new card.. Hopefully that helps..

Now. My main questions are, because I'm not familiar with actually working on computers, how would I go about taking my card out and putting in the new one? Also, is the geforce gtx 750 a good choice?


EDIT: Also, Look at this: CyberpowerPC Desktop PC Gamer Xtreme 1076 Intel Core i5 760 (2.80GHz) 4GB DDR3 1TB HDD Windows 7 Home Premium 64-bit - Newegg.com This is the computer I bought backin 2010, no changes to the system parts at all since then. It says a 700w power supply, so I couldn't see how that could be the issue in the first place.

 

[ICIT2LOL]

Well personally I would go for the GTX 750Ti if you were not looking at a great amount os work for it and it is very reasonably priced.

As for the power well mate the choice is yours - but five years is reasonably getting on for a PSU and if I suggested running the HW Info (test) on it well it only takes a few minutes and it would be peace of mind but the choice again is yours. Just remember just one capacitor out of whack or commission and the whole thing falls around it and they are not the only components that are affected by the functioning of the unit.

You have to remember too that starting up and shutting down over five years has produced a lot of heating up and cooling down - another thing that creates "wear and tear" on the circuitry.

 

[Shinjikuna]

Oh, I'm sure there is probably other problems. I'm sure that the power supply may not be completely up to par, but I still can't run that HW info because I can only run my system in safe mode still and I only got enough money to get a new graphics card.. so getting that device you suggested to test the power would pretty much screw me on getting a graphics card for a very long time. I'm sort of jobless at the moment.

So, I'm not denying that it may be a factor in this problem, but I don't think it was the main problem. If it turns out that it doesn't solve my problem, getting a new graphics card, it may at least give the ability to open in normal mode and allow me to use the HW test, see what I'm getting at?

 

[ICIT2LOL]

Well those meters can be got for around $10 for what you need and you only need test the different power cables especially the 24 pin board connector see this for the colour coding https://en.wikipedia.org/wiki/Power_supply_unit_(computer) scroll down and the colours are the same for the GPU and any other cables.

But again the choice is yours - it is a bit like putting inferior fuel into an engine and expecting top performance.

You can make a portable HW info stick HWiNFO Portable | PortableApps.com - Portable software for USB, portable and cloud drives and use it in safe mode but the meter cannot lie. Of particular interest to me it the volts at pin 8 (grey cable) on that 24 pin connector because if the PSU is not up to scratch that signal to that pin form the PSU will not allow the CPU and therefore the system to fire up or also drop out.