Computer can't detect external hard disk

[titntat]

My computer stopped detecting the external hard disk suddenly. I tried locating the drive in disk management but it is not showing up there. Please advice. Thanks.

 

[CB]

Hi, Welcome to Sevenforums

Did you try connecting it to other available USB ports, and make sure the both side plugs are well fitted?

Kevin

 

[titntat]

Hey Kevin. I've tried other USB ports. The hard disk will vibrate for awhile upon plugging it in, then it'll stop. Both sides are fitted well. Thanks

 

[CB]

You might have to start a simple way determining which side is actually have the problem.
Plug other USB device to your PC or Plug you External HDD to other PC and see the result.

Btw, it's advisable to fill the system specification (seen below your post), or through your user CP.

Kevin

 

[titntat]

Hi I've tried plugging the external hard disk to the other laptop. Same problem. The external hard disk vibrates for about 15seconds then goes dead.

 

[seavixen32]

I'm afraid it sounds very much as though the drive has failed on you.

Depending who the drive manufacturer is, you may be able to get the drive replaced under warranty.

 

[titntat]

Ah. That's bad. Thanks for the help given Kevin and seavixen.

Is there any way to recover the files inside the hard disk?

 

[CB]

It depends on the damage area. If certainly only the removable circuit that run the HDD is damaged, then the HDD can be accessed by dismantling the removable case, take out the HDD and plug it to HDD powerline and any free SATA port on your motherboard (just like normal HDD). But if, it is the hard drive itself damaged. A tiny possibility there. If you dont feel like to do it yourself, you shall find someone who can be an assistant in doing so. You may still have your luck.

Kevin

 

[titntat]

Thanks a lot for your help. Really appreciate it!

 

[seavixen32]

If you do take up Kevin's excellent suggestion you may be able to get back some, if not all your data using this data recovery utility.

Recuva - Download

It once helped me out big-time when it recovered 5,000 images I thought I had lost for ever.

 

[CB]

Thanks a lot for your help. Really appreciate it!

You're welcome, and goodluck.

@Andrew: Thanks for the support.