Constantly needing to reinstall drivers

[Ivalaine]

I bought a dv7-4035tx a couple of weeks ago, and i am having an odd problem, to which we cannot come up with a permanent solution.
There were no problems at first. Then after i removed some of the HP bloatware that came with my machine, i started having some issues with my sound. at first it was once every few minutes and i assume it was a codec issue or something. it then progressed to every few seconds, making watching any videos, or listening to music impossible.
Essentially, the sound "glitches" and distorts and makes a bit of a screeching sound and the whole computer freezes until it is over.
both my sound card and vid card drivers are up to date via device manager.
Rebooting does not help.
I have an ATI card. so i installed catalyst. it took over an hour to run, and when it was done, it said there was a failure/error.
By swapping between safe mode and full mode, i managed to get it to update the driver.
I thought it was the end of it, but it happened again. a driver rollback and then update was sufficient to remove the issue, long enough to watch one movie. when i went to wach something else, the problem was back.


If i install the drivers from the HP website it lasts about 15 minutes before i have to reinstall and reboot because its started again.


It's driving me nuts. i houldnt be having these kinds of issues with a brand new laptop



Is there something i'm missing, or is it time to call HP and deal with an Indian at a call centre?

 

[Lemur]

In your haste to remove "bloatware" you removed something essential.

If it's a codec issue, try installing K-Lite codec.

Codec Guide: K-Lite Codec Pack - Windows 7 codecs

Also, have you re-installed the drivers from HP's site?

 

[Ivalaine]

1. Have installed up to date codecs already

2. Did you actually read the post before replying. Do you work for microsoft?