Delivering a quality upgrade experience

dmex

New member
Guru
VIP
Local time
9:10 AM
Messages
1,288
Location
Fremantle, Australia
This is a little bit of a tricky post to write because we’re going to be asking everyone using our Windows 7 Beta to help us out, but doing so is going to take a little time and require a bit of a commitment to helping test the next milestone. This has been a remarkably valuable and beneficial testing cycle for Windows as we have had a tremendous amount of very rigorous testing and usage. We’ve had millions of people install and use the Beta since January and as we’ve talked about, the feedback and telemetry have been of tremendous value as we finalize the product. The effort of Beta testers has contributed immensely to our ability to deliver a high-quality product to hundreds of millions of customers. We continue to follow the plan we have previously outlined and this post is no announcement of any news or change in plans. Since we know many people are running the Beta we want to provide a heads up regarding the behavior of the Release Candidate (RC) as it pertains to upgrades. Of course we are working hard on the RC and following the schedule we have set out for ourselves.

A big part of the beta process is making sure we get as much “real world” coverage of scenarios and experiences as possible and monitor the telemetry of those experience overall. One of the most challenging areas to engineer is the process of upgrading one release of Windows to another. When you think about it, it is the one place where at one time we need to run a ton of code to basically “know” everything about a system before performing the upgrade. During the development of Windows 7 we routinely test hundreds of original OEM images from Windows Vista and upgrade them and then run automated tests validating the upgrade’s success. We also test thousands of applications and many thousands of devices as they too move through the upgrade process.

Many of you installed the Windows 7 beta on a PC running Vista. We received that telemetry and acted on it accordingly. We believe we’ve continued to improve the upgrade experience throughout the release. Similarly, based on our telemetry most of you did clean installations onto new drive partitions. Through this telemetry we learned about the device ecosystem and what drivers were available or missing. We also learned about PC-specific functions that required installing a driver / application (from XP or Vista) to enable support for buttons, connectors, or other hardware components. Together we get great coverage of the setup experience.

We’ve also learned that many of you (millions) are running Windows 7 Beta full time. You’re anxious for a refresh. You’ve installed all your applications. You’ve configured and customized the system. You would love to get the RC and quickly upgrade to it from Beta. The RC, however, is about getting breadth coverage to validate the product in real-world scenarios. As a result, we want to encourage you to revert to a Vista image and upgrade or to do a clean install, rather than upgrade the existing Beta. We know that means reinstalling, recustomizing, reconfiguring, and so on. That is a real pain. The reality is that upgrading from one pre-release build to another is not a scenario we want to focus on because it is not something real-world customers will experience. During development we introduce changes in the product (under the hood) that aren’t always compatible with what we call “build-to-build” upgrade. The supported upgrade scenario is from Windows Vista to Windows 7. Before you go jump to the comment section, we want to say we are going to provide a mechanism for you to use if you absolutely require this upgrade. As an extended member of the development team and a participant in the Beta program that has helped us so much, we want to ask that you experience real-world setup and provide us real-world telemetry.

If you do follow the steps below, you might run across some oddities after upgrade. We experience these internally at Microsoft occasionally but we don’t always track them down and fix them because they take time away from bugs that would not only manifest themselves during this one-time pre-release operation. From time to time we’ve noticed on a few blogs that people are using builds that we have not officially released and complained of “instabilities” after upgrade. Nearly all of these have been these build-to-build issues. We’ve seen people talk about how a messenger client stopped working, a printer or device “disappears”, or start menu shortcuts are duplicated. These are often harmless and worst case often involves reinstalling the software or device.

We’re just trying to be deterministic and engineer the product for the real world. Speaking of the real world, many have asked about upgrading from Windows XP. There's no change here to the plan as has been discussed on many forums. We realized at the start of this project that the “upgrade” from XP would not be an experience we think would yield the best results. There are simply too many changes in how PCs have been configured (applets, hardware support, driver model, etc.) that having all of that support carry forth to Windows 7 would not be nearly as high quality as a clean install. This is something many of you know and already practice. We do provide support for moving files and settings and will prompt at setup time, but applications will need to be reinstalled. We know that for a set of customers this tradeoff seems less than perfect, but we think the upfront time is well worth it.

So when you try to upgrade a pre-RC build you will find that you’re not able to and setup will tell you and you can then exit gracefully. You can install as a clean installation and use the Windows Easy Transfer feature as well (run this from your current installation of course) if you wish to move your accounts, settings, files, and more. To bypass the version check, the instructions below will use a mechanism that is available for enterprise customers (so we are also testing this as well). It is not a simple command line switch. We didn’t make it multi-step on purpose but wanted to stick to using proven, documented and tested mechanisms.

These instructions will be brief. Since everyone reading is a well-versed and experienced beta tester you know ALWAYS BACK UP YOUR MACHINE before running any OS installation and NEVER TEST AN OS ON YOUR ONLY COPY OF ANY DATA. Testing a pre-release product means just that—it is testing and it is pre-release. Even though this is a Release Candidate, we are still testing the product. We have very high confidence but even if an error happens once in 1,000,000 we want to make sure everyone is taking the precautions normal for a pre-release product.

One other related caution is INSTALL ONLY OFFICIALLY RELEASED BUILDS FROM MICROSOFT. It will always be tempting to get the build with the “mod” already done but you really never know what else has been done to the build. There’s a thrill in getting the latest, we know, but that also comes with risks that can’t even be quantified. For the RC we will work to release a hash or some other way to validate the build, but the best way is to always download directly from Microsoft.

Here’s what you can do to bypass the check for pre-release upgrade IF YOU REALLY REALLY NEED TO:


  1. Download the ISO as you did previously and burn the ISO to a DVD.
  2. Copy the whole image to a storage location you wish to run the upgrade from (a bootable flash drive or a directory on any partition on the machine running the pre-release build).
  3. Browse to the sources directory.
  4. Open the file cversion.ini in a text editor like Notepad.
  5. Modify the MinClient build number to a value lower than the down-level build. For example, change 7100 to 7000 (pictured below).
  6. Save the file in place with the same name.
  7. Run setup like you would normally from this modified copy of the image and the version check will be bypassed.


These same steps will be required as we transition from the RC milestone to the RTM milestone.

Again, we know many people (including tens of thousands at Microsoft) are relying on the pre-release builds of Windows 7 for mission critical and daily work, making this step less than convenient. We’re working hard to provide the highest quality release we can and so we’d like to make sure for this final phase of testing we’re supporting the most real world scenarios possible, which incremental build to build upgrades are not. At the same time everyone on the beta has been so great we wanted to make sure we at least offered an opportunity to make your own expert and informed choice about how to handle the upgrade.

We’re always humbled by the excitement around the releases and by the support and enthusiasm from those that choose to run our pre-releases. We’re incredibly appreciative of the time and effort you put into doing so. In return we hope we are providing you with a great release to work with at each stage of the evolution of the product. Our next stop is the RC…see you there!

THANK YOU!

--Windows 7 Team

PS: At Step 1 above many of you are probably thinking, “hey why don’t you just let me mount the ISO and skip the plastic disc”. We’ve heard this feedback and we deserve the feedback. We don’t have this feature in Windows 7 and we should have. So please don’t fill the comments with this request. There are several third party tools for mounting and if you’ve got a Vista image there’s a good chance your PC came with those tools on it.

aggbug.aspx

More...
 
Thanks for that ,dmex,very interesting,definitely getting closer,good news.
 

My Computer

Computer Manufacturer/Model Number
Self Build 64bit
OS
Vista Ult64, Win7600
CPU
Intel Core 2 Quad Q6600 @ 2400 MHz 64bit OS
Motherboard
Asus P5E3 Deluxe WiFi @p 64 bit OS
Memory
4096 MB DDR3-SDRAM
Graphics Card(s)
ATI Radeon HD 3870 Series x2 Crossfired
Sound Card
Realtek on board
Monitor(s) Displays
Samsung SyncMaster - 23 inches
Screen Resolution
1680x1050 pixels at 60 Hz in True Colors
Hard Drives
Hitachi (250 GB)/Samsung 750 GB. /Barracuda 160 GB.
My Book 1 TB external..
PSU
Cooler Master 1000w
Case
Cooler Master Cosmos 1000.
Cooling
Fans and fresh air,
Keyboard
Wireless
Mouse
Wireless
Internet Speed
Never fast enough
Other Info
I use a Magnum.
Excellent...it's nice to feel part of something bigger, I've not submitted many reports (not had the need to :) ) but my vista partition is still there (though unused since the 7000 build) so, once the RC is out I'[ll do as asked and 'upgrade' from vista and run that for a few days..then wipe the drive and go clean :)

Can't see myself going back to vista now...my path should be 7068>RC1>gold

;)
 

My Computer

Computer Manufacturer/Model Number
made by me!
OS
win7 Pro
CPU
q9300 @ 3Ghz
Motherboard
dfi p35 bloodiron
Memory
4 gig patriot
Graphics Card(s)
9800gtx
Sound Card
onboard
Monitor(s) Displays
22" w/s DGM LCD (cheap!)
Screen Resolution
1680x1040
Hard Drives
2x50Gb WD
PSU
750w coolermaster realpower modular
Case
thermaltake soprano
Cooling
noctua
Keyboard
ms media pro
Mouse
mx518
Internet Speed
6500k bras
Thanks for the read Steven, very interesting news, I think I may just do another clean install when they release it.
 

My Computer

Computer Manufacturer/Model Number
Home Brew
OS
Windows 7 Ultimate Vista Ultimate x64
CPU
Core 2 Duo E8500 3.16Ghz @ 3.8Ghz
Motherboard
eVGA 750i FTW
Memory
2x2Gigs Patriot PC2-6400 LL
Graphics Card(s)
Inno3D GeForce GTX260 216 SP
Monitor(s) Displays
ASUS VW222U 22" 2ms Response time
Screen Resolution
1680x1050
Hard Drives
SATA 150GB
SATA II 250GB
USB IDE 750GB Ext.
PSU
HYTEC 600W & Thermaltake 650W Toughpower Power Exp
Case
Thermaltake Armor LCS (Liquid Cooling System)
Cooling
Liquid Cooling System
Keyboard
Logitech G15 Gaming Keyboard
Mouse
Logitech G9 Gaming Mouse
Thanks for the article it was very interesting and shows that Microsoft are taking on board the feedback they have been getting. ;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire XC-704 x64 bit/ Asus K55A Notebook PC/HP Envy x360 Convertible 15-bq0xx
OS
Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
CPU
Intel Pentium J3710 @ 60GHz/Intel B820,1.7GHz/AMD A9 Radeon
Motherboard
Acer Aspire XC-704 (SOCKET 0)/Asus/HP 8312 (Socket FP4)
Memory
8.00GB DDR3 @ 1599MHz/8GB 2 x 4GB DDR3/8.00GB Dual-Channel
Graphics Card(s)
Intel HD Graphics/Intel/512MB ATI AMD Radeon R5 Graphics (HP
Sound Card
Realtek High Definition Audio/Onboard/AMD High Definition Au
Monitor(s) Displays
Acer LCD K222HQL /Asus 15.6/Generic PnP Monitor (1920x1080@6
Screen Resolution
1920x1080@59Hz/1366 x 768/1920x1080@60Hz
Hard Drives
1863GBWesternn Digital WDC/Asus/119GB SanDisk SD8SN8U-128G-1006 (SSD)
931GB Hitachi HGST HTS721010A9E630 (SATA)
Keyboard
Microsoft Natural Ergonomic Keyboard 4000 (UK)/Inbuilt/Inbui
Mouse
Microsoft Optical Wheel Mouse/Same plus Touchpad/Same + Pad
Internet Speed
Infinity 2 up to 76 Mbps
Antivirus
MSE/MSE/MSE and all 3 have MalwareBytes Premium
Browser
Edge, Firefox/Edge, Firefox/Edge, Firefox, Chrome
Other Info
Seagate Expansion 500GB External Desktop Drive
Seagate Expansion Portable Drives 500GB and 1TB
Epson XP-332 Wireless Printer
Thanks for the news =]

This was a very interesting read, I hadn't given any thought as to the effects of upgrading build-to-build as opposed to just upgrading from vista and clean installs. I will probably do a clean install for RC1, can't wait ^_^
 

My Computer

Computer Manufacturer/Model Number
Compaq CQ50-107NR
OS
Windows 7 Build 7077 x64
CPU
AMD Athlon Dual Core QL-60 - 1.9Ghz
Memory
2GB
Graphics Card(s)
NVIDIA GeForce 8200 M G
Screen Resolution
1280 x 800
Hard Drives
120GB, Not sure of RPM but prolly 5400 or lower.
Personally i might actually do as they're asking. The difference from upgrading build-build would not be as suignificant as upgrading from Vista

NOTE: obviously i'll do a clean install after thrashing the upgrade
 

My Computer

Computer Manufacturer/Model Number
Compaq Desktop
OS
Windows 7 Ultimate x64
CPU
AMD Sempron Dual Core
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Screen Resolution
1024x768
Hard Drives
150GB Sata
A MUST read for all testers (especially people who upgrade build-build). I think it is good that they wish to improve the upgrade experience, but my RTM will be a clean install.
 

My Computer

OS
Win 7
Backing up my files and reinstalling programs isn't that big a deal. I back up to my second hard drive and it doesn't take much time at all. I was amazed when I installed Windows7 beta, both 32-bit and 64-bit, how fast and easy the installation process was. I suppose that was really the first thing that really impressed me.
 

My Computer

Computer Manufacturer/Model Number
Home Built
OS
Windows7 beta 7000
CPU
Intel E6550
Motherboard
Intel DP35DP
Memory
8Gb
Graphics Card(s)
Nvidia 8500 GT
Sound Card
Intel onboard sound
Monitor(s) Displays
Two Gateway 22" LCD monitors
Screen Resolution
1680x1050
Hard Drives
Two 500Gb 7200rpm SATA
Thanks, have been reading this and some good advice. :)
 

My Computer

Computer Manufacturer/Model Number
Dilithium Computers/Engineering (Myself) Star date 42.739285.5432.9
OS
Win7 Ultimate x64 on Desktop / Win7 Ultimate x86 on laptop / Win7 x86 Starter on Netbook
CPU
AMD Phenom 965 X4 3.4Ghz cpu Black Edition
Motherboard
Gigabyte 790XT
Memory
12 Gb DDR3
Graphics Card(s)
Nvidea Gforce GTX 470
Sound Card
Onboard Realtek hi-fi
Monitor(s) Displays
Lg 3D led 23"
Screen Resolution
1920x1080
Hard Drives
Loads maxstore sata 1 & 2/ loads of partitions + 1Tb Hitachi sata 2. 256Gb Crucial ssd.
PSU
OCZ 700W GameXstream
Case
Artec 10000
Cooling
On board + many case fans
Keyboard
Logitech wireless K350
Mouse
Inferno gaming mouse
Internet Speed
Talk talk. 10Mb
Other Info
My PC was hand built with matchsticks. xbox 360 controller. Printers,fax.........
Back
Top