Dell Vostro 1015 Laptop giving blue screen error

[jiturajpattnaik]

Hi all,

I have a Dell Laptop Core 2 duo Processor. Since tomorrow its giving a blue screen error and rebooting please suggest what to do.I am attaching the dumps which would help you.

Thanx in advance...

 

[zigzag3143]

Related to athrx.sys Extensible Wireless LAN device driver from Atheros Communications, Inc. Yours is from June 2009.

I would update to the most recent driver available.

Also please update to SP-1.


Please run the System Update Readiness Tool (SURT) and then update to SP-1


32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details


Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)

 

[jiturajpattnaik]

dell laptop 1015

Thanks a lot..

 

[zigzag3143]

Thanks a lot..

Good luck and let us know if you need help.