Solved Desperately need help here

I try again with the DVD and then get error 0xc00000e9... lol. I'm calling it the night. More suggestions are welcome and I will try them tomorrow. Is it possible that maybe the DVDs are bad? They are DVD+R JVC 120min 4.7gb disks. I've read that some people use a different disk and it works.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
0xc00000e9 error code and Error Code : 0x80070002 means to me that your installation copy is corrupt. Beg or borrow a oem or retail Windows 7 disc and use your legal product key.
I do not understand why you have to use slot #4 for your ram. That indicates to me a hardware problem or BIOS problem. Filling out you specs would be a great help.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I'm only using slot 4 for ram because I've tried everything else. It works, and shows up in slot 1-4. Plus, my system came with the Ram in slots 4-2 and 1 was open. I'm going to burn the dvd again and see if I have any luck today. Specs are a few posts above this one on page 2 btw.

Tried DVD again, same settings as when I tried USB, it gets to the install screen, copies files pretty fast then gets hung up at 2% while expanding files for a while then I get error code : 0x8007045d
 
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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
I'm honestly at the end of the road here... Nothing is working I'm thinking about just getting a new tower. I/O device error comes up, Sometimes it wont even load past the bios. After a failed install the HD isn't recognized anymore (in diskpart/windows installer it always shows in bios). Sometimes I unplug the HD and plug it back in, restart and the HD still doesn't show up. I've tried everyones fix for this and nothing has helped. The only thing I haven't tried is a brand new, factory made copy of Windows installer.

Unless someone comes here and has a magic fix... this issue is going to break me. I've tried every fix known, I've googled and tried stuff for almost 3 days now.... This is so frustrating.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
By the way, I figured out where you guys wanted the specs. I updated my profile to include specs as well as them being posted on page 2 here.

I'm going to try and install a 32bit copy of windows and tell you what error I get (confidence is low at this point)

Edit:
Like I said, wouldn't work... Didn't expand files past 0% and I got error code : 0x80070002

Edit #2 : I tried with the USB and it actually gets to 30% and its stuck there so far...
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
Sounds more and more like a hardware fault to me...motherboard in general or IDE/SATA controller in particular. Who knows, your original drive which you went to replace might never have been bad to begin with...the only way to find out for sure is testing your setup DVD and the new drive(s) in a different machine.
Since you've been plugging your RAM around too, did you run memtest86 to make sure it's error-free?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom-built
OS
Windows 7 Professional SP1 32-bit
CPU
Intel Core 2 Duo E6600 2.4GHz
Motherboard
Asus PL5D2
Memory
4GB DDR2-667 (4x1GB in dual-channel config)
Graphics Card(s)
nVidia GeForce 9800 GT
Sound Card
Creative X-Fi XtremeMusic
Monitor(s) Displays
Acer P236H
Screen Resolution
1920x1200 (DVI)
Hard Drives
OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache
PSU
Antec TruePower 2.0
Case
Cooler Master Centurion
Cooling
Too many fans
Keyboard
Standard
Mouse
Microsoft wireless optical mouse
Internet Speed
AT&T U-verse (18mbit/sec)
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
Other devices:
Compaq CQ-60 laptop
Google Nexus 7 (2012) tablet
Nvidia SHIELD tablet (US/LTE)
Hardkernel ODROID-XU single-board computer (Samsung Exynos 5420)
Well I'll explain why I think its the hard drive. When this happened, my daughter was playing a game on the computer (specifically JumpStart). I had used the computer earlier and everything was totally fine. At some point it starts going extremely slow, then the computer freezes up. My wife restarted the computer and got a black screen with a bunch of white lines at the top. I tried restart and I'm told Bootmgr is missing. So I try to reinstall or fix windows and as soon as the Hard drive starts writing to it I hear a scratchy/clicky noise and then I got an I/O device error.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
Yikes, no, we don't like Scratchy and Clicky. Two really unpleasant fellas. ;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom-built
OS
Windows 7 Professional SP1 32-bit
CPU
Intel Core 2 Duo E6600 2.4GHz
Motherboard
Asus PL5D2
Memory
4GB DDR2-667 (4x1GB in dual-channel config)
Graphics Card(s)
nVidia GeForce 9800 GT
Sound Card
Creative X-Fi XtremeMusic
Monitor(s) Displays
Acer P236H
Screen Resolution
1920x1200 (DVI)
Hard Drives
OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache
PSU
Antec TruePower 2.0
Case
Cooler Master Centurion
Cooling
Too many fans
Keyboard
Standard
Mouse
Microsoft wireless optical mouse
Internet Speed
AT&T U-verse (18mbit/sec)
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
Other devices:
Compaq CQ-60 laptop
Google Nexus 7 (2012) tablet
Nvidia SHIELD tablet (US/LTE)
Hardkernel ODROID-XU single-board computer (Samsung Exynos 5420)
So I tried pluggin in the (supposed) crashed drive and it is 10x less stable than the SSD. Bios wont recognize it half the time. I did a Smart check throught the bios and it said Hard drive failure is immenent. So if Sata/IDe + Mobo seems to be bad, what Mobo do you recommend for my AMD Athlon II x4 630 processor? I need a cheap fix because I'm not going to get excited about my new SSD and just go return it (im stubborn). Any suggestions?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
Well we haven't finished troubleshooting the install failure to the SSD. If you want you can skip to the last resort, which is to move the drive to another machine, install Win7 with all other HD's unplugged, then SysPrep the drive to prepare to move it back so it will start up on the old machine: SysPrep to move HD to another computer
 
Well we haven't finished troubleshooting the install failure to the SSD. If you want you can skip to the last resort, which is to move the drive to another machine, install Win7 with all other HD's unplugged, then SysPrep the drive to prepare to move it back so it will start up on the old machine: SysPrep to move HD to another computer

I won't be able to do that today. But the install also failed to the WD Corsair Blue HDD if that helps. It's hard enough to get the computer to load into the bios. Half the time it will load the bios screen, then when I press F10 to get into Bios, it freezes at that screen. When I am able to get into the bios and save stuff, after exiting sometimes it wont load from the DVD drive (or USB whichever I'm trying to boot from). Its all really hit or miss. I can't come up with the same problem everytime. Sometimes I can take out the CMOS battery and then load into bios fine -- other times not so much. I may sound like I'm rambling here but its just so frustrating to not be able to fix this. I have a big headache and worst of all, I'm not getting any homework done for classes this week. This needs to get fixed, like yesterday.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
Try reflashing the BIOS - run the last Update on the HP Support Downloads webpage again from desktop. This overwrites the chip which may have a corrupt image.

If you sysprep then move HD you have installed on another machine it will make certain the prob isn't windows.

Have you tried unplugging the DVD drive? Use flash installer.
 
Just tried taking my whole system apart and put it back together. I changed the cmos battery (just because i had an extra battery) and I reset the jumpers on the cmos as well. First try gave me this error :0x80042405. After that I went into diskpart and once again, my SSD is missing from there. I restart trying to get into the BIOS and I get frozen at that screen. Restart again after taking out power cords and get the DVD to load but I get 100% loaded (into the installer, not 100% installed) and then I get a black screen -- frozen. Try again to reset everything and I get stopped at the BIOS screen "Entering Setup".

I have to go somewhere right now but I'm going to try flashing the bios later and I will have to wait until I get to school on Thursday (in my Comp Hardware/software maint class) to install the OS onto my SSD because I don't know anyone with any Sata drive connectors (no tech friends and family mostly isn't computer savvy).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
I just downloaded VMWare player and loaded up one of the disks I made earlier... Installing perfectly fine so far with no problems. I think this rules out the Media aspect so its not on the windows side of things.

Now I have to figure out if its the DVD drive, HD, Mobo or PSU.

I think I can rule out my HD because all diag tests say its fine and Bios always recognizes it. Also, both my SSD and HDD had the same issues, its hard to believe I could be unlucky enough to buy two bad drives at the same time.

I haven't had PSU problems in the past, and nothing happened today that would lead me to believe thats what it is (obviously not a professional opinion, just a guess).

I wouldn't think its the DVD drive since its always recognized in the Bios and I haven't had any problems loading the boot disks, just getting them to finish installing the file.

Don't think its the RAM because like everything else, its recognized in the BIOS everytime and all diag tests passed.

This leaves the Sata wires themselves, Sata/IDE controller, and/or the Mobo.. anyone agree?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
Because you have problems getting into bios at times and your drives are not recognized at times and you have updated your bios and checked your wires and connections it leads me to believe mother board. Check on line because their is normally motherboard, cpu combos priced right. If it was my computer I would also install a new power supply. Normally the factory power supply is not the best in quality. Corsair and Seasonic are two brands that come to mind.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Thanks for the advice, I went out and got a new Mobo today and it installed beautifully. At first it stopped at 0% expanding and I was thinking "here we go again..." but after that it went through with zero hang ups. I didn't get a new PSU but I do plan on it soon. I ran into a problem with the F panel switch and I have to do MemOk each time the computer resets until I get a new ram but everything else is ok.

The problem with the F panel connector is that it doesn't fit. I found a way to get it on there but the LED light doesn't come on so I either have to live with that or find some kind of adapter to fit the port thats in the mobo. Not sure if anyone here knows anything about that or if I may have to post in another subforum here... I'm going to mark this as solved, if you're reading this and you tried everything I did, try your mobo.

Thanks to everyone for the help and if you have an answer or solution to my other minor problems, feel free to chime in.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
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