Disk read error and recovery disk not working?

[TheTigers07]

Hi, I have a toshiba satellite C650 that has recently come up with a disk read error. I want to access the command prompt to try some potential solutions that I have read about on the internet. I have made a Windows 7 recovery disk using my other acer laptop which also has Windows 7 installed. When I use the recovery disk and it has loaded the files etc it just brings up a black screen and the cursor. Does anyone have any ideas as to why this is happening? I tried booting my acer laptop from the recovery disk and it worked fine. Also does anyone have any suggestions as to why I am getting the 'disk read error - hit ctrl, alt and delete to restart' message? Any help would be much appretiated, thanks.

 

[bigmck]

Hi -- First go in and fill out your system specs completely. == Are both of the PC's using the same Win 7, Home Premium or whatever the case may be? Are they both OEM or Retail?

 

[AddRAM]

Somehow you have mucked up your boot loader. Create a system repair disc and boot from that. Click startup repair. You may have to run it 3 times. If you have a windows 7 installation disc use that.

http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html?ltr=S

 

[TheTigers07]

I believe they are both running on Windows 7 home premium - the acer for sure as this one is mine. I think the Toshiba is home premium too but I am not 100% sure as it is my girlfriends. My acer is 64 bit but I am not sure about the toshiba.

 

[TheTigers07]

I've managed to make a 32-bit recovery disc but that does not even begin to load so I am guessing that the toshiba laptop is also running on 64-bit. Anyone have any suggestions of what to try next?

 

[AddRAM]

Have you run the startup repair yet ?

 

[TheTigers07]

I can't get start up repair on because I can't get the windows recovery disc to load up - it seems to load the files, but before the menu comes up the screen goes black with just the cursor there and stays like that