Dns error only on certain sites just need a pro

[jody]

ok problem is that i cannot access my cpanels for 2 different sites also can't access joomla backend for same sites. reason im thinking it has to do with windows is i can access it from other pc's. i noticed that in the dns settings in windows all the ip's are gone are those spot supposed to be populated? And if so what ip's are supposed to be there?

 

[Gator]

Hi jody, welcome to Sevenforums.

Most people's DNS settings will be blank unless you set it up yourself to have a static IP address.

Is this a problem with only one browser or all browsers?

Also, I had a client who had a problem similar to this and she ended up having some entries in her hosts file. Can you check it and post a picture of it for us?

Hosts File:
http://www.sevenforums.com/tutorials/78266-hosts-file-use-windows-7-vista.html

Post Screenshot:
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[jody]

it is in all browsers and host files from where cpanel,site or pc

 

[Gator]

it is in all browsers and host files from where cpanel,site or pc

From your PC

http://www.sevenforums.com/tutorials/78266-hosts-file-use-windows-7-vista.html

 

[jody]

ok these are the files i have 1 bakhost 2 Imhost.sam 3 networks 4 protocol 5 services. i did have one called host but when i went to open it it disappeared. so out of the ones left will any of them do any good? and if so how do i access it?

 

[jody]

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handle within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 activate-sjc0.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com

 

[Gator]

Somehow your hosts file has been edited to block some adobe product from activating. How did you obtain your copy of what Im assuming to be photoshop?

In any event, I would delete these entries and even run your malware/antivirus programs to see if this could have possibly been from a 3rd party program or virus/malware.

 

[jody]

what is an easy way to delete the adobe things i am not to familiar with editing these files like last night when i was getting this file i did something wrong and had to retrieve the host file from the drivers folder (thats when i thought i deleted it but i did find it and put it in its right place. and the adobe was css5 package and it never worked right so i deleted it. it was a trial version.

 

[Gator]

what is an easy way to delete the adobe things i am not to familiar with editing these files like last night when i was getting this file i did something wrong and had to retrieve the host file from the drivers folder (thats when i thought i deleted it but i did find it and put it in its right place. and the adobe was css5 package and it never worked right so i deleted it. it was a trial version.

You can follow this guide below. Just delete all the entries that dont begin with ( # ).
http://www.sevenforums.com/tutorials/78266-hosts-file-use-windows-7-vista.html?ltr=H

When finished, your hosts file should look similar to the picture below as a default.

 

[jody]

so what it looks like to change the host file info you open it with notepad make you changes and then close the notepad window and save changes is there a link that will tell me exactly what the process is?

 

[Gator]

so what it looks like to change the host file info you open it with notepad make you changes and then close the notepad window and save changes is there a link that will tell me exactly what the process is?

Open hosts file.
Delete everything below the last line that starts with a hashtag ( # ) (or you could simply remove everything, thats fine)
Then save and exit.