DNS Server not responding

Capt.Jack Sparrow

Crash Dump Analyst
Hello Friends,

I'm often having this issue where i won't "be able to connect to Internet then when i run the troubleshooter it says "DNS Server not responding" then i have to reboot my Beetel 110BX1 ADSL Modem and BELKIN N150 Wireless Router Fireware version: F6D4230-4_WW_1.00.03.

I have tried to reset everything to default settings and re-configure them again. There is update version of firmware than i have now. I have Avast Internet Security as if now computer is under Selective Startup.

Manually tried to enter the Preferred DNS IP. Still can't get it to work properly. Reinstalled the Network adapter drivers no go. Its getting annoying since it's happening more often. ISP provider wasn't much of a help either. I hope someone could help.

IPCONFIG:

Code:
Windows IP Configuration

   Host Name . . . . . . . . . . . . : Isabella
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Marvell Yukon 88E8059 PCI-E Gigabit Ether
net Controller
   Physical Address. . . . . . . . . : 54-42-49-6C-0B-9F
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : C4-46-19-C0-B9-FE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
   Physical Address. . . . . . . . . : 78-DD-08-F1-DF-B0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::c49d:8b46:d48c:a479%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, December 05, 2010 2:55:36 PM
   Lease Expires . . . . . . . . . . : Thursday, January 12, 2147 2:14:11 PM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 192470280
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-74-7C-DA-78-DD-08-F1-DF-B0

   DNS Servers . . . . . . . . . . . : 208.67.220.220
                                       208.67.222.222
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.Belkin:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Thanks,
Captain
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Do you have more than one computer connected to the router? Does it also have this problem? Have you considered uninstalling Avast, rebooting, and seeing if you continue to have the problem?
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
Do you have more than one computer connected to the router? Does it also have this problem? Have you considered uninstalling Avast, rebooting, and seeing if you continue to have the problem?

Thanks for the replay Mate !

Yes I have a desktop and it works fine. I think it's because it it uses Wired connection. I once uninstalled it for 3 days to test same problem though. :(
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
I just had a similar situation: Motorola cable modem, Linksys Router with 5 PCs/Laptops.
It started out like in your case and ended last Sunday morning when there was no way to connect to the DNServer. After I exhausted all my options I called the cable guy in (no..not Larry :D. After he measured the cable parameter and couldn't connect with his laptop he ended up exchanging the modem and everything worked again. I had that thing for almost 10 years so it just was past due :D
What I'm trying to say here is, don't rip everything apart just yet...there could still be faulty network equipment to blame. (Especially if even manually entered DNS work)

-DG
 

My Computer

Computer Manufacturer/Model Number
HP m8000n
OS
Windows 7 Ultimate x86
CPU
DualCore AMD Athlon 64 X2, 2600 MHz 5200+
Motherboard
Asus M2N68-LA (Narra)
Memory
Samsung 2GB DDR2
Graphics Card(s)
Onboard NVIDIA GeForce 6150SE nForce 430
Sound Card
Onboard nVIDIA nForce 6100-430 (MCP61P)
Monitor(s) Displays
Westinghouse 19" LED
Screen Resolution
1280x1024
Hard Drives
SATA II Seagate Barracuda 500GB
USB II WD Elements 500GB
USB II WD My Book 1TB
USB II WD My Book 2TB
PSU
Stock (HP)
Case
Stock (HP)
Cooling
Stock
Keyboard
Logitech Classic KB 200
Mouse
Standard HP opticle USB mouse
Do you have more than one computer connected to the router? Does it also have this problem? Have you considered uninstalling Avast, rebooting, and seeing if you continue to have the problem?

Thanks for the replay Mate !

Yes I have a desktop and it works fine. I think it's because it it uses Wired connection. I once uninstalled it for 3 days to test same problem though. :(

If the desktop works, I'd try uninstalling Avast. You might also want to check the wireless settings on the router.
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
Yup .. I'll uninstall Avast soon. Wireless settings are left to default no changes made to it. Just changed the PIN number for Wireless Router. Also changed the DNS Server address there as well. Any other settings need to check in router ?
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Yup .. I'll uninstall Avast soon. Wireless settings are left to default no changes made to it. Just changed the PIN number for Wireless Router. Also changed the DNS Server address there as well. Any other settings need to check in router ?

I'm not familiar with Belkin routers, so I can't help with those settings. Now, if you had a Linksys or a D-Link, then that would be a different story! :D
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
I just had a similar situation: Motorola cable modem, Linksys Router with 5 PCs/Laptops.
It started out like in your case and ended last Sunday morning when there was no way to connect to the DNServer. After I exhausted all my options I called the cable guy in (no..not Larry :D. After he measured the cable parameter and couldn't connect with his laptop he ended up exchanging the modem and everything worked again. I had that thing for almost 10 years so it just was past due :D
What I'm trying to say here is, don't rip everything apart just yet...there could still be faulty network equipment to blame. (Especially if even manually entered DNS work)

-DG

Hello DG,

Berlin router is a month old i really hope that works fine. ADSL Modem is a year old maybe that could be the problem. But the desktop works fine. :confused: So i'm having second thoughts about it.

I'm not familiar with Belkin routers, so I can't help with those settings. Now, if you had a Linksys or a D-Link, then that would be a different story! :D

No problem !

- Captain
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Capt. I have had problems like this with Belkin Routers. If it is only 30 days old I would exchange it for another and see if that corrects the problem. -WS
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell OP7010
OS
Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
Memory
16GB
Monitor(s) Displays
4 Dell 24" LCD
Screen Resolution
1280x1024
Keyboard
Dell
Mouse
Dell Optical
Internet Speed
40meg
Capt. I have had problems like this with Belkin Routers. If it is only 30 days old I would exchange it for another and see if that corrects the problem. -WS

Will do .. Thanks WS ! As if now I'm testing with OpenDNS to see if that makes any difference
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Hey capt, are those DNS servers typed into your routers DNS settings or did you type them into your IPv4 properties?

Usually when the DNS is coming from the router it shows the default gateway and this usually works best.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Hey capt, are those DNS servers typed into your routers DNS settings or did you type them into your IPv4 properties?

Usually when the DNS is coming from the router it shows the default gateway and this usually works best.

Thanks for the replay Rob !

I entered under DNS Server in router as well as under IPv4 properties. (Found that step under OpenDNS website) I didn't enter it IPv6 Properties. Just to restate the issue. That error doesn't happen all the time it intermittent.
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Hey capt, are those DNS servers typed into your routers DNS settings or did you type them into your IPv4 properties?

Usually when the DNS is coming from the router it shows the default gateway and this usually works best.

Thanks for the replay Rob !

I entered under DNS Server in router as well as under IPv4 properties. (Found that step under OpenDNS website) I didn't enter it IPv6 Properties. Just to restate the issue. That error doesn't happen all the time it intermittent.

I've seen conflicts when entering the DNS in both the Ipv4 and routers settings. It seems to work best when entering the info only in the router's settings. The ipconfig would show the DNS server address as the default gateway when you do that.

Have you tried delating the DNS from IPv4 properties and only entering the DNS addresses in your router's settings?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
No I haven't I'll try that today ! Thanks
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Hi there !

I found something interesting today. This issue comes mostly when I turn on my desktop Computer in the same Network. It's a peer to peer connection. The issues stays for maybe 2 mins the connection restores. Once I shutdown the Desktop it works fine. Do you think it might be some kind of conflict.

Thanks,
Captain
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Hi there !

I found something interesting today. This issue comes mostly when I turn on my desktop Computer in the same Network. It's a peer to peer connection. The issues stays for maybe 2 mins the connection restores. Once I shutdown the Desktop it works fine. Do you think it might be some kind of conflict.

Thanks,
Captain

By chance are you doing any MAC address cloning? Do you have DNS installed on your Desktop? or DNS in a VM on the Desktop?

Once I was setting up a server in VM and installed DNS and DHCP on that VM server and could not figure out why all the computers stopped working. I had a DUH moment. Once the VM was off everything worked perfectly. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell OP7010
OS
Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
Memory
16GB
Monitor(s) Displays
4 Dell 24" LCD
Screen Resolution
1280x1024
Keyboard
Dell
Mouse
Dell Optical
Internet Speed
40meg
I removed the DNS address from IPv4 now it's just in router as Rob suggested.

No i don't believe so. This is actual Desktop don't use VM till now
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Back
Top