"Driver stuck in a loop"

C

cleanslate

New member
Hello,

I recently bought a Dell Inspiron 545 and when I turned it on and tried to log in to my Win7 profile for the first time, hey presto! It crashed. I got a blue screen saying that a device driver was stuck in a loop and it had performed a crash dump of physical memory.

I can actually log in to windows in safe mode. Also, disabling the graphics card driver and using the MS default one instead will allow me to log in to Win7 normally, so I suspect it's a driver problem. Anyway please take a look at the dump information attached, along with a text file copied from an error notification I received when I did manage to log in in safe mode.

Anybody that can help me with this, even if it's just a case of getting certain new or old ATI drivers, please let me know!
 

My Computer

Computer Manufacturer/Model Number
Dell Inspiron 545
OS
Windows 7
CPU
Intel Pentium Dual Core E5300(2.6GHz,800MHz,2MB)
Motherboard
no info for this
Memory
4096MB (4x1024) 800MHz DDR2 Dual Channel
Graphics Card(s)
512 MB ATI Radeon HD 4350
Sound Card
Dell (?) Audio Integrated HDA Dolby Digital capability
Monitor(s) Displays
18.5in IN1910 UK Black (1366 x 768) VGA Interface
Hard Drives
500GB Serial ATA non Raid (7200 Rpm)
PSU
no info for this
Case
Dell Inspiron 545 tower case
Cooling
no info for this
THREAD_STUCK_IN_DEVICE_DRIVER (ea)
The device driver is spinning in an infinite loop, most likely waiting for hardware to become idle. This usually indicates problem with the hardware itself or with the device driver programming the hardware incorrectly.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Thanks, I gathered that from the error message but I'm not sure if I should use the latest drivers for this graphics card (assuming that that's the problem) or older ones.

Anyone any ideas other than trial and error?
 

My Computer

Computer Manufacturer/Model Number
Dell Inspiron 545
OS
Windows 7
CPU
Intel Pentium Dual Core E5300(2.6GHz,800MHz,2MB)
Motherboard
no info for this
Memory
4096MB (4x1024) 800MHz DDR2 Dual Channel
Graphics Card(s)
512 MB ATI Radeon HD 4350
Sound Card
Dell (?) Audio Integrated HDA Dolby Digital capability
Monitor(s) Displays
18.5in IN1910 UK Black (1366 x 768) VGA Interface
Hard Drives
500GB Serial ATA non Raid (7200 Rpm)
PSU
no info for this
Case
Dell Inspiron 545 tower case
Cooling
no info for this
Sometimes trial and error is all you have...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
True, true...hey do you know where I can get older drivers? ATI's Catalyst software is only concerned with the latest ones...
 

My Computer

Computer Manufacturer/Model Number
Dell Inspiron 545
OS
Windows 7
CPU
Intel Pentium Dual Core E5300(2.6GHz,800MHz,2MB)
Motherboard
no info for this
Memory
4096MB (4x1024) 800MHz DDR2 Dual Channel
Graphics Card(s)
512 MB ATI Radeon HD 4350
Sound Card
Dell (?) Audio Integrated HDA Dolby Digital capability
Monitor(s) Displays
18.5in IN1910 UK Black (1366 x 768) VGA Interface
Hard Drives
500GB Serial ATA non Raid (7200 Rpm)
PSU
no info for this
Case
Dell Inspiron 545 tower case
Cooling
no info for this
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