Dual Core Processor, only 1 core active

akline

New member
First and foremost thanks go out to anyone and everyone who can help me with this.

I've recently installed 7, clean install, not an upgrade. I have an Amd Athlon X2 3800+ installed and I installed 7 as a 64bit OS as well. I had this problem before 7 and could never solve it. The core doesn't show up in task manager and I've tried installing drivers from AMD, which say they are the incorrect version for the windows 7 Operating system so i installed them in compatibility mode which didn't seem to solve anything. I've uninstalled and reinstalled the processor and frankly I just don't know what to do! In Pc Wizard 2009, It tells me the number of cores is 2, but then only one core is enabled.

If anyone has any help for me that would be fantastic. Thank you! If you need any additional information please let me know.:D
 

My Computer

OS
Windows 7 Ultimate
CPU
Amd Athlon 64 X2 3800+
Motherboard
MSI RS480M2-IL
Memory
DDR-SDRAM PC-3200 1gb x2 & 512mb x2 [DDR -400]
Graphics Card(s)
NVIDIA GeFOrce 8800 GT
Sound Card
Onboard Mobo SB400 AC'97
Monitor(s) Displays
Dell 1907FP & Gateway FPD1760
Screen Resolution
1280 X 1024
Hard Drives
WDC WD1600BB
PSU
Coolmax
Case
Stock Emachines T6212
Cooling
Cpu - ZALMAN CNPS9700 110mm
Keyboard
Stock Emachines
Mouse
World Of Warcraft Steelseries
Internet Speed
-
Other Info
-
SHow us your processor from device manager.
 

Attachments

  • processor.jpg
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My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 7600 1 X64
CPU
AMD PHENOM II X 550 PROCESSOR 3.1 ghz
Motherboard
ASUS M4A78-TE
Memory
Corsair 4 gig ddr 3
Graphics Card(s)
ati radeon 3300
Sound Card
ati hd
Monitor(s) Displays
syncmaster 2033sw
Screen Resolution
1600X900 60 hz refresh
Hard Drives
twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig
PSU
antec_550 watt
Case
cooler master GLite
Cooling
stock_heat sink
Internet Speed
20mbs up/ 1.5mbs down
Other Info
favorite child "stewie"
favorite dog "brian"

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 7600 1 X64
CPU
AMD PHENOM II X 550 PROCESSOR 3.1 ghz
Motherboard
ASUS M4A78-TE
Memory
Corsair 4 gig ddr 3
Graphics Card(s)
ati radeon 3300
Sound Card
ati hd
Monitor(s) Displays
syncmaster 2033sw
Screen Resolution
1600X900 60 hz refresh
Hard Drives
twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig
PSU
antec_550 watt
Case
cooler master GLite
Cooling
stock_heat sink
Internet Speed
20mbs up/ 1.5mbs down
Other Info
favorite child "stewie"
favorite dog "brian"
Wow that was alot faster then I expected ^_^.

I attached the jpg. It shows one processor. I believe that my bios are up to date as I flashed them earlier this year if that is what you are suggesting. Unless i missed a link for a chipset update?

I'll try flashing my bios now...
 

Attachments

  • 1.jpg
    1.jpg
    122.2 KB · Views: 998

My Computer

OS
Windows 7 Ultimate
CPU
Amd Athlon 64 X2 3800+
Motherboard
MSI RS480M2-IL
Memory
DDR-SDRAM PC-3200 1gb x2 & 512mb x2 [DDR -400]
Graphics Card(s)
NVIDIA GeFOrce 8800 GT
Sound Card
Onboard Mobo SB400 AC'97
Monitor(s) Displays
Dell 1907FP & Gateway FPD1760
Screen Resolution
1280 X 1024
Hard Drives
WDC WD1600BB
PSU
Coolmax
Case
Stock Emachines T6212
Cooling
Cpu - ZALMAN CNPS9700 110mm
Keyboard
Stock Emachines
Mouse
World Of Warcraft Steelseries
Internet Speed
-
Other Info
-
A BIOS flash may be helpful, but perhaps not.

Run MSCONFIG. From the Boot tab, Advanced button, check the Number of Proceesor box. How many can you select? (If all's well, it's 2.)
 

My Computer

Computer Manufacturer/Model Number
homegrown
OS
Windows 7 Pro X64 SP1
CPU
Intel Core I7-3930k
Motherboard
Asus P9X79 Pro
Memory
16 GB Gskill DDR3-2133
Graphics Card(s)
eVGA GTX680
Sound Card
Creative X-Fi Titanium
Monitor(s) Displays
As PA246Q
Screen Resolution
1920 X 1200
Hard Drives
Corsair Force GT, 120 GB
WDC 1.5TB Caviar Black
PSU
PCP&C Silencer 750 Crossfire
Case
Silverstone FT02
Cooling
Noctua NH-D14
Keyboard
cheap Logitech USB
Mouse
Microsoft Intellimouse Explorer (old optical) USB
Internet Speed
6Mb cable
Other Info
Pioneer BDR-205
Samsung SH-203B
Monsoon 5.1 speakers
Bob, he should be able to see 2, how ever in a normal config it s/b greyed out.
Still only 1 core is showing in device manager, I would perform a chipset driver update and see if it shows up.
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 7600 1 X64
CPU
AMD PHENOM II X 550 PROCESSOR 3.1 ghz
Motherboard
ASUS M4A78-TE
Memory
Corsair 4 gig ddr 3
Graphics Card(s)
ati radeon 3300
Sound Card
ati hd
Monitor(s) Displays
syncmaster 2033sw
Screen Resolution
1600X900 60 hz refresh
Hard Drives
twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig
PSU
antec_550 watt
Case
cooler master GLite
Cooling
stock_heat sink
Internet Speed
20mbs up/ 1.5mbs down
Other Info
favorite child "stewie"
favorite dog "brian"
In Msconfig it shows one selectable core. I've seemed to forgotten how to make a proper boot disc, I tried in nero burning rom and failed. I put AWFL855A.exe and W7093AMS.390 into an iso and burnt that to a disc and that didn't boot either.
 

My Computer

OS
Windows 7 Ultimate
CPU
Amd Athlon 64 X2 3800+
Motherboard
MSI RS480M2-IL
Memory
DDR-SDRAM PC-3200 1gb x2 & 512mb x2 [DDR -400]
Graphics Card(s)
NVIDIA GeFOrce 8800 GT
Sound Card
Onboard Mobo SB400 AC'97
Monitor(s) Displays
Dell 1907FP & Gateway FPD1760
Screen Resolution
1280 X 1024
Hard Drives
WDC WD1600BB
PSU
Coolmax
Case
Stock Emachines T6212
Cooling
Cpu - ZALMAN CNPS9700 110mm
Keyboard
Stock Emachines
Mouse
World Of Warcraft Steelseries
Internet Speed
-
Other Info
-
I managed to realize how stupid I being and got my BIOS to flash properly to the newest version. That solved my problem with the dual core, now it seems I have another problem. After playing call of duty modern warfare 2 for 10 minutes or so the screen will freeze and sound will skip. Alt F4, Ctrl w, and Ctrl Alt Del don't have any affect. My card is not over clocked so I'm wondering if it's a setting in bios I have to change or something along those lines. Thanks again
 

My Computer

OS
Windows 7 Ultimate
CPU
Amd Athlon 64 X2 3800+
Motherboard
MSI RS480M2-IL
Memory
DDR-SDRAM PC-3200 1gb x2 & 512mb x2 [DDR -400]
Graphics Card(s)
NVIDIA GeFOrce 8800 GT
Sound Card
Onboard Mobo SB400 AC'97
Monitor(s) Displays
Dell 1907FP & Gateway FPD1760
Screen Resolution
1280 X 1024
Hard Drives
WDC WD1600BB
PSU
Coolmax
Case
Stock Emachines T6212
Cooling
Cpu - ZALMAN CNPS9700 110mm
Keyboard
Stock Emachines
Mouse
World Of Warcraft Steelseries
Internet Speed
-
Other Info
-
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