Epson printer Interferes with Roxio Video Copy & Convert

[outerbank]

This has been an on-going problem, and this is a last ditch attempt to find a solution. The problem has been posted on the Roxio community forum looking for a solution without success.

With the Epson Stylus Photo R320 printer turned on, Roxio Video Copy & Convert opens but becomes unresponsive. Turning off the Epson printer and Roxio Video Copy & Convert opens and functions successfully thereafter.

Here's what the event viewer shows; "These drivers are causing Windows to stand by or hibernate slowly." Name: USB Mass Storage CRVS Driver; File name: USBSTOR.SYS; Publisher: Microsoft; Device: USB Mass Storage

From the Windows Printer Test Page, the driver name listed is; UNIDRV.DLL;Driver version: 6.00, plus a number of additional files used by this driver, all of them spool drivers.

Epson does not list a Win7 driver to download for this printer and that may be the cause of the problem. However, this same problem occurs in Win XP with Roxio Video Copy & Convert and this same printer. Epson does have drivers for Win XP.

Of course, the easiest solution is to turn off the printer when using Roxio Video Copy & Convert. However, it would be informative to learn of a possible solution. Thanks for any input.

 

[CaptainCrazy]

What exactly are you trying to use the Roxio Video Copy & Convert software for? Have you considered using alternative software?

 

[outerbank]

Video Copy & Convert is used for the purpose as defined in the title of the program. Yes, but how do I know if the same problem might occur with another program. Moreover, I really don't want another program on the computer. If you have a possible solution please suggest one.

 

[CaptainCrazy]

Because sometimes software provided isn't all it is cracked up to be. Are you trying to scan something?

 

[outerbank]

Not scanning. It's used to convert videos that I have.