Error ID 2001 - Usbperf - each time I launch perfmon.exe

[Sitel]

Hi all

Since a couple of month I get an error log message when I launch permon.exe :

Error ID 2001 - Source : Usbperf

Source: UsbperfType: WarningDescription:
Unable to read the "First Counter" value under the usbperf\Performance Key. Status codes returned in data.

Microsoft has published a workaround but it doesn't work on my system :

usbperf Event 2004 is logged in Application log

I have searched many sites onto this subject but all my research led me to nowhere ...

Does someone has a idea to get rid off these annoying message ? :huh:

Thank you

 

[usasma]

The workaround disables that check - so the errors should not be seen in the event log.
I suggest checking the workaround to see if the registry entry exists as it is suggested in the article:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\usbhub\Performance]

 3.  On the Edit menu, click Add Value, and then add the following registry value: 

 Value name: Disable Performance Counters 
Data type: REG_DWORD 
Radix: Decimal 
Value data: 1

 

[Sitel]

Thank you for your answer.

Unfortunately, I've already tried set this key in different places.

No changes, except an error message when I try to lauch perfmon.exe (no remember exactly but it's like : unable to set this counter).

 

[Sitel]

Any idea anybody ?

 

[writhziden]

Check Windows for corruption. Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html to provide us with the sfcdetails.txt file if errors occur.

 

[Sitel]

Hello,

Thank you for the suggestion. After 1st run many errors occured. I will follow step by step your instructions.

 

[Sitel]

After the 1st scannow all errors were fixed. I have rebooted and scanned again 4 times without any more error detected.

Error message still present in log after lauching perfmon.exe but this sfc/ scannow cleaning had to be done

Is there an easy way to update usbperf.dll, could it be useful ?

 

[usasma]

If you'd like to try replacing it, here's a copy from my system (attached to this post in a .zip file). My system is also Win7 SP1 x64 bit

As with any unknown file from the internet, scan it with an antivirus BEFORE opening it.

Good luck!

 

[Sitel]

Well, thx for the file but mine is protected by the system when I try to replace it :huh:

 

[usasma]

It's probably not corrupted anyway (because of the protection on it).

 

[Sitel]

So, any other suggestion ?

 

[usasma]

Not much - it depends on how much this error impacts your computer use (it may be easier just to live with it).

The next step is to try a repair install of Win7: http://www.sevenforums.com/tutorials/3413-repair-install.html
If that doesn't fix it, then it's a backup, wipe, and clean install of Windows.
If that doesn't fix it, then it's most likely a hardware problem (most probably with the mobo)

Just a thought:
- have you removed all other USB devices from the system and then tested this? This includes any ports that are connected to the USB headers (not the ports, the little pins) on your mobo.
- have you checked all USB ports to ensure that there's no damage to them?

 

[Sitel]

Of course I can live with. I am pretty sure this is barely nothing to fix it anyway, and this is why I'd like to try all suggestions.

I am not ready for a full reinstall just because of this issue. More of all, if a software is the root cause of this issue it can appears again after reinstalling.

About USB headers, maybe the card reader of my printer can be the faulty ? I'll check this way, an other USB headers.

Thanks.

 

[usasma]

I'm referring to number 14 and 6 on page 2-2 of your motherboard manual.
The USB headers (number 14) and the USB 3.0 header (number 6) are described in detail on page 2-18

You can get the manual from here: ASUS - Motherboards- ASUS SABERTOOTH P67 (I used the French version for the page numbers).