Explorer.exe random crashing: Exception Code 0xc0000005

Sylveon Fetish

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Local time
12:57 AM
Messages
138
Anyone here know why Explorer.exe or Windows Explorer would crash almost daily with an Exception Code 0xc0000005? It is usually when I am open/closing/editing/deleting/moving images files, usually when it is one at a time because I use a png of a character in a folder with many png files, edit it with a background, and save as jpg elsewhere. Then I delete the png used. and move the backgound (if I haven't used it before) to my backgrounds folder. doing this tedious one at a time movement will cause Explorer.exe to crash

the Event Viewer logs:

Code:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: SHELL32.dll, version: 6.1.7601.18762, time stamp: 0x54dd89c7
Exception code: 0xc0000005
Fault offset: 0x0000000000186fa1
Faulting process id: 0x1060
Faulting application start time: 0x01d0c3a51fe54c6c
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\SHELL32.dll
Report Id: 7cfca148-30d8-11e5-8d06-28e347b5aa53

Code:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Explorer.EXE
P2: 6.1.7601.17567
P3: 4d672ee4
P4: SHELL32.dll
P5: 6.1.7601.18762
P6: 54dd89c7
P7: c0000005
P8: 0000000000186fa1
P9: 
P10: 

Attached files:
C:\Users\Moltres Rider\AppData\Local\Temp\WERDE96.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Moltres Rider\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_8faa7b2fe72618c5d522afa615689f720ca75cf_235afa7f

Analysis symbol: 
Rechecking for solution: 0
Report Id: 7cfca148-30d8-11e5-8d06-28e347b5aa53
Report Status: 1
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 780
OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core 2 Duo E8400 @ 3.00GHz
Motherboard
Dell Inc. 03NVJ6 (CPU)
Memory
8.00GB Single-Channel DDR3 @ 531MHz (7-7-7-20)
Graphics Card(s)
Intel Q45/Q43 Express Chipset (Dell)
Sound Card
SoundMAX Integrated Digital High Definition Audio
Monitor(s) Displays
Viore
Screen Resolution
1920x1080
Hard Drives
149GB Seagate ST3160318AS (SATA)
Keyboard
Dell
Mouse
Dell
Internet Speed
up to 7 Mbps (average 3.2 Mbps)
Antivirus
AVG IS
Browser
Firefox, Chrome

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
This same event started shortly after I copied a iexplore.exe shortcut to my start folder.
======================================================
From event viewer.

Faulting application name: iexplore.exe, version: 11.0.9600.17937, time stamp: 0x55a7f8da

Faulting module name: kernel32.dll, version: 6.1.7601.18847, time stamp: 0x554d7aff

Exception code: 0xc0000005

Fault offset: 0x0004c45d

Faulting process id: 0x115c

Faulting application start time: 0x01d0df4fc70a12e8

Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe

Faulting module path: C:\Windows\system32\kernel32.dll

Report Id: 6b9aa258-4b45-11e5-bee4-001a9244c3c0
 

My Computer

Computer Manufacturer/Model Number
Bill Moor
OS
Windows 7 Professional 32 bit
CPU
Intel Core 2 6400 @ 2.13GHz, 2133 Mhz
Motherboard
ASUS P5N-E-SLI
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce 6600 GT
Sound Card
High Defination Audio Device
Monitor(s) Displays
StudioWorks 995E; Dell E2311H
Hard Drives
ST325062; WDC WD16; WDC WD25; WDC WD36
PSU
ANTEC TPII-550ATX
Case
Thermal Rock RH-M040-2AWRT
Cooling
Silent775 CL-P0092 TT
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