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- Messages
- 138
Anyone here know why Explorer.exe or Windows Explorer would crash almost daily with an Exception Code 0xc0000005? It is usually when I am open/closing/editing/deleting/moving images files, usually when it is one at a time because I use a png of a character in a folder with many png files, edit it with a background, and save as jpg elsewhere. Then I delete the png used. and move the backgound (if I haven't used it before) to my backgrounds folder. doing this tedious one at a time movement will cause Explorer.exe to crash
the Event Viewer logs:
the Event Viewer logs:
Code:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: SHELL32.dll, version: 6.1.7601.18762, time stamp: 0x54dd89c7
Exception code: 0xc0000005
Fault offset: 0x0000000000186fa1
Faulting process id: 0x1060
Faulting application start time: 0x01d0c3a51fe54c6c
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\SHELL32.dll
Report Id: 7cfca148-30d8-11e5-8d06-28e347b5aa53
Code:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Explorer.EXE
P2: 6.1.7601.17567
P3: 4d672ee4
P4: SHELL32.dll
P5: 6.1.7601.18762
P6: 54dd89c7
P7: c0000005
P8: 0000000000186fa1
P9:
P10:
Attached files:
C:\Users\Moltres Rider\AppData\Local\Temp\WERDE96.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Moltres Rider\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_8faa7b2fe72618c5d522afa615689f720ca75cf_235afa7f
Analysis symbol:
Rechecking for solution: 0
Report Id: 7cfca148-30d8-11e5-8d06-28e347b5aa53
Report Status: 1
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell Optiplex 780
- OS
- Windows 7 Ultimate 64-bit SP1
- CPU
- Intel Core 2 Duo E8400 @ 3.00GHz
- Motherboard
- Dell Inc. 03NVJ6 (CPU)
- Memory
- 8.00GB Single-Channel DDR3 @ 531MHz (7-7-7-20)
- Graphics Card(s)
- Intel Q45/Q43 Express Chipset (Dell)
- Sound Card
- SoundMAX Integrated Digital High Definition Audio
- Monitor(s) Displays
- Viore
- Screen Resolution
- 1920x1080
- Hard Drives
- 149GB Seagate ST3160318AS (SATA)
- Keyboard
- Dell
- Mouse
- Dell
- Internet Speed
- up to 7 Mbps (average 3.2 Mbps)
- Antivirus
- AVG IS
- Browser
- Firefox, Chrome