Firewall blocking Leapfrog

[hd3terrier]

I am trying to get my daughters leap pad to connect to my PC. Unfortunately, the firewall seems to be blocking the leap pad. I think I have disabled firewalls so that only Comodo is the firewall available, as leappad say only one firewall is allowed. I cannot seem to access windows firewall to be sure, as this seems inactive. I just get error messages stopping me getting in. Windows Updates seem to limit me to about 5 out of 9.

I have set up the firewall to allow leappad in and to allow outgoing connections.

When I connect the device to the pc, it starts up the leapfrog connect software automatically. Then it tells me I'm not connected to the pc with the leap pad.

My daughter is missing the free download software. Please help out a grumpy 6 year old!

 

[DustSailor]

hd3, welcome to Sevenforums!

May I make a recommendation I'm not sure you will like? The best firewall is actually Windows firewall. I would argue that it is better than any other firewall that you might install. So my recommendation would be to remove the other one and use windows. If windows doesn't automatically detect leapfrog as legit, you can add an exception. However, this choice is yours to make. take care

 

[DustSailor]

The LeapFrog School Connect software may not be able to connect to the Internet (although the computer is connected) due to the firewall or proxyserver settings in your School or District network settings.website security

?

Where did this come from?

 

[Louise]

please can anyone help....have downloaded leapfrog connect and when I go into parent account it says to connect the device, I do this and all it does at the top is “checking for uploads” all the time, eventually the leappad2 turns off by its self.. is it supposed to do this?