firewire issues with windows 7

confusion

New member
am having difficulties uploading images to my pc using a sandisk firewire card reader....

1) the upload is very slow...max speed 20 mb/s...usually slower.
2) often hangs
3) files get corrupted in the process (jpeg or canon raw).
4)my os is windows 7 64 home premium.

seems others have experienced similar issues, but have not noticed a definitive solution posted. can anyone help?

tia
 

My Computer

OS
windows 7 64 home premium
Are any drivers required for your hardware, i.e. did the manufacturer provide a driver disk with the hardware?
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
thank you for your response. no, i do not recall any installation disk. the card reader was purchased last year and was used on a pc that had xp sp2... the new pc...the one which is giving all the problems... has windows 7 64bit home premium. I have searched on both sandisk's and microsoft's websites for a driver...and could not find one.
 

My Computer

OS
windows 7 64 home premium
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