Frequent BSOD Shut Downs

[aohatsu]

Hi! My computer keeps shutting down unexpectedly with a blue screen that either says IRQL_NOT_LESS_OR_EQUAL or SYSTEM_SERVICE_EXCEPTION. It's happening extremely frequently, to the point that I'm using a different computer altogether to post this. I've tried starting up in safe mode, but the BSOD persisted even then; I also tried a full system restore, back to factory settings, but the BSOD shutdown is still happening. I've tried to manually update my drivers already, but they all claim to be up-to-date. Trying a system recovery or the startup repair doesn't work, and usually my computer just ends up freezing halfway through it anyway. I did run a memory check, and it told me I had hardware issues, but I don't know what KIND of hardware issues, and I don't have a warranty anymore so I can't just go into the store and ask them to figure it out.

When restarting, if my computer doesn't shut down immediately, it prompts me with a "your computer shut down unexpectedly" error report that says:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF880069F2D88
BCP3: FFFFF880069F25E0
BCP4: FFFFF88001AB7F72
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\060113-14601-01.dmp
C:\Users\Kristie\AppData\Local\Temp\WER-27331-0.sysdata.xml

If anyone could help me figure out the issue, that'd be amazing. Thank you so much!!

Compressed folder of all my relevant information attached according to the posting guidelines!

 

[VistaKing]

Hi aohatsu welcome to SevenForums

Open up an Elevated Command Prompt. Click on rb: type in CMD inside Search Programs and Files. Right click on CMD under Programs (1) choose Run as administrator . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Type the command below

chkdsk c: /F /R

Press <ENTER> it will ask you to schedule a restart press the Y key and then press <ENTER> and restart manually

Once the chkdsk has completed . Run a SFC /scannow

Open an elevated command prompt as you did before

Type in this command and press <ENTER>

SFC /scannow

If it locates any corrupted files upload the CBS.log file .

Location of file : C:\Windows\Logs\CBS\cbs.log

 

[aohatsu]

I did what you said, the chkdsk worked fine, although I had to try it twice because it didn't work the first time. Then the SFC /scannow got interrupted halfway through because it BSOD'd me, but the second go-through it said no issues were found... right before blue screening me again. /le sigh

I uploaded the cbs.log file anyway.

 

[VistaKing]

Run a memory test

:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Tip

Take a look at Step 3

 

[aohatsu]

Well, I removed one of my RAM sticks and everything seems to be working now; haven't had a BSOD since I took it out, about two hours ago. Thank you so much for helping me! You're fantastic.

 

[VistaKing]

Test that RAM so you could RMA it and get a replacement .