Getting Blue Screen. IRQL_GT_ZERO_AT_SYSTEM_SERVICE error

jessebrownarrow

New member
Local time
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12
Can't find a pattern. Hoping you guys can help me out.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Latitude E5470
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz
Motherboard
Dell Inc. 0VHKV0
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 520
Sound Card
(1) AMD High Definition Audio Device (2) AMD High Definiti
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
SAMSUN SSD PM871 M.2 22 SCSI Disk Device
Hello again Jessie. Is this the same computer? If so, it seems like you have a lot of problems with it. You had 2 recent dump files. Both said the same thing

Code:
fffff880`0c585838  fffff880`04fcfa9aUnable to load image \??\C:\Program Files\N-able Technologies\AVDefender\bdfwfpf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfwfpf.sys
[COLOR="Red"]*** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys[/COLOR]
 bdfwfpf+0xca9a

That is your Bit Defender Software. When you removed Norton, did you run the Norton Removal tool? If not please do so https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

This is your current Bit Defender driver

Code:
bdfwfpf
start             end                 module name
fffff880`04fc3000 fffff880`04feb000   bdfwfpf  T (no symbols)           
    Loaded symbol image file: bdfwfpf.sys
    Image path: \??\C:\Program Files\N-able Technologies\AVDefender\bdfwfpf.sys
    Image name: bdfwfpf.sys
    [COLOR="Red"]Timestamp:        Mon Nov 14 11:16:17 2011[/COLOR] (4EC14CE1)
    CheckSum:         0001D6CE
    ImageSize:        00028000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please remove Bit Defender and then run this removal utility Uninstall Bitdefender Then please install Microsoft Security Essentials (Microsoft Security Essentials - Microsoft Windows)
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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