Graphics card not seen by Windows 7

johnlhooker

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After a few unfruitful days of searching various forums attempting to solve my problem, I've decided to make an account and post the problem to see if I can get some answers!

Let me introduce you to my system and current configuration:

I have a Dell XPS M1530 that I bought about 2 years ago. At that time, it came with Vista Home Premium (32bit) and a 250GB hard drive. I dropped it while it was on about 6 months ago and the hard drive got messed up so I bought a new 500GB hard drive. I reloaded Vista with my old CD that came with the computer and then decided to buy (through my university) Windows 7 Ultimate x64. I did a clean sweep upgrade. I really haven't used my laptop for anything other than word processing and internet since then. A few days ago, however, I was attempting to play a game that would actually require some graphics power. I got an error about pixel shading or some nonsense. Anyways, I realized that my computer never recognized my graphics card after the clean sweep install of 7. My graphics card is an nVidia GeForce 8600M GT. So I went to the nVidia website to download the driver and I eventually had to use a third party site to download the correct driver (due to corrupted files from nVidia). The driver will go through the initial install sequence and then once the nVidia program pops up to actually install the driver, it gives me an error that says "This graphics driver could not find compatible graphics hardware". I am suspicious that there is some issue with Windows 7 not being able to see my hardware or something.

Any help?? Thanks in advance. I'll be checking back periodically to answer any questions.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz 2....4.00GBnVidia GeForce 8600M GT
Computer Manufacturer/Model Number
Dell XPS M1530
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz 2.50GHz
Memory
4.00GB
Graphics Card(s)
nVidia GeForce 8600M GT
Hi johnlhooker, Welcome to the forums, Have you checked in the bios to make sure the onboard graphics is disabled, is the nvidia card shown in device manager? there is a possibility the graphic card has come loose from its socket when you dropped the lappy ;)
 

My Computer My Computer

At a glance

win 7 ultimate32bit, Win8.1pro wmc 32bitamd phenom x4 9600corsair twinxs 2x2gb2x nvidia 1gb 8500gt
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
Your graphic card driver is on nvidea and is

NVIDIA DRIVERS 260.99 WHQL

"So I went to the nVidia website to download the driver and I eventually had to use a third party site to download the correct driver (due to corrupted files from nVidia). "

Seems to be what your looking for. If you downloaded your graphics driver from another
site. You could have gotten one that is not for your version of windows and graphics card.

nvidea recommends.
As part of the NVIDIA Verde Notebook Driver Program, this is a reference driver that can be installed on supported NVIDIA notebook GPUs. However, please note that your notebook original equipment manufacturer (OEM) provides certified drivers for your specific notebook on their website. NVIDIA recommends that you check with your notebook OEM about recommended software updates for your notebook. OEMs may not provide technical support for issues that arise from the use of this driver.

There is the distinct possibility that dell has made some mods to your graphics board as they don't show a windows 7 compatible driver for your machine.
but, I assume you have been to dell and put in your service tag and searched for video drivers for your computer??? Also, you might want to try the vista drivers..

Rich

Ain't google wonderful.. :)
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Pro x64 SP1Intel Core I716 GigsNVIDIA GeForce GTX 670M
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Laptop Qosimo X870
OS
Windows 7 Pro x64 SP1
CPU
Intel Core I7
Motherboard
Toshiba Qosmio
Memory
16 Gigs
Graphics Card(s)
NVIDIA GeForce GTX 670M
Monitor(s) Displays
17.7" laptop
Screen Resolution
1600 x 900
Hard Drives
256 Gig SanDisk SSD for C
256 Gig Intel SSD for D
Internet Speed
50/25 FIOS
Antivirus
Vipre (all you can eat for 10 machines)
Browser
IE and FF
Other Info
I have dos 6.22, wfwg 3.11, win98, 2000 and xp VHD's available for testing. MS's Virtual PC works great.
Dell's website only has a 64-bit driver for Vista for that laptop:

Drivers & Downloads

Try installing that.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom 965 @ 3.4GHz w/ Thermaltake Contac...Kingston 8GB DDR3 1333MHz 9-9-9-24 (2 x 4GB k...Sapphire 6870 1GB GDDR5 (reference model)
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Ultimate x64
CPU
AMD Phenom 965 @ 3.4GHz w/ Thermaltake Contac 29 (updraft)
Motherboard
Gigabyte 790GPT-UD3H w/ F3 BIOS & IGP disabled
Memory
Kingston 8GB DDR3 1333MHz 9-9-9-24 (2 x 4GB kits)
Graphics Card(s)
Sapphire 6870 1GB GDDR5 (reference model)
Sound Card
Onboard Realtek 889A codec
Monitor(s) Displays
BenQ 22" M2200HD
Screen Resolution
1920x1080
Hard Drives
1 x Seagate Barracuda 7200.12 1TB 7200RPM w/32MB cache
PSU
Xigmatek NRP-MC651 650w 80+ bronze certified
Case
Antec Two Hundred
Cooling
1 x 140mm exhaust top, 1 x 120mm exhaust rear
Keyboard
Stock PS/2 model
Mouse
Razer Salmosa
Internet Speed
ADSL2+/ 2MB/s
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