Guys Can Someone Help me Please!

[bten123]

Hi Guys I'm new here, Can you help me how to fix my computer? because when i delete my files, folder, Application and even my AV after i restart it keeps reappearing i don't know why...help me Please!!




Sorry if I'm in a wrong Section

 

[AddRAM]

What keeps reappearing ?????

 

[bten123]

..i also uninstall my Kaspersky but after i restart it keeps reappear

 

[bten123]

all of my files that i deleted it keeps reappearing....i don't know why...

 

[AddRAM]

Right click your recycle bin, click properties, choose to remove files immediately and uncheck display delete confirmation dialog.

Empty recycle bin and reboot. Post your results.

 

[bten123]

ok wait i'll see...

 

[bten123]

i'll try your advice but nothing happens. I delete all my files but after i restart it keeps reappearing on my desktop, i also uninstall my AV kaspersky IS but nothing happens ...yesterday i try the System Restore but after that nothing happens

 

[bten123]

my Kaspersky keeps reappearing after uninstall!!!

 

[Vertex]

I think your computer is probably infected with Malware. I've seen a comparable problem with someone else's netbook a few days ago. The .tmp files that were on the drive C: keeps reappearing even if they were deleted before and the system was very slow. My radical solution would to to reinstall Windows as to rid off these problems.

 

[AddRAM]

Run scans with Microsoft Security Essentials And Malwarebytes AntiMalware and see if anyhting shows up.

 

[gregrocker]

RUn a full scan with Malwarebytes, in Safe Mode if necessary.

Next run SFC -SCANNOW Command.

REplace MucAfee with Microsoft Security Essentials.

Run a Clean Boot by turning off all Startup items except AV in msconfig. Startup Programs - Change. After reboots check back for any which have written themselves back in to turn them off at startup in their program preferences. Then turn off everything in msconfig>Services except AV after Hiding All MS Services.

If these fail, work through the rest of these troubleshooting steps

 

[bten123]

i think the best way is to format my PC ...

 

[gregrocker]

Boot the Win7 installer and follow these steps to Clean Install Windows 7
or Clean Reinstall Windows 7 Factory OEM

Do you need to rescue your data? Copy & Paste - in Windows Recovery Console

 

[AddRAM]

i think the best way is to format my PC ...

Have at it.