How can I play this game, error message relating to compatibility?

Computernoob

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So I recently bought and downloaded a game, Hearts of Iron 3 (2009). Now every time I click to play it I receive a pop up with this message.


"The version of this file is not compatible with the version of windows you're running. Check your computers system information to see whether you need an x86 (32-bit) or x64(64-bit) version of the program, and then contact the software publisher."

I checked and my laptop has a 64-bit operating system, therefore the game must be the 32-bit version of the software hence why it isn't playing.

Other than that I don't know much, I just want to play the game!
 

My Computer My Computer

At a glance

Windows 7 64 bit
OS
Windows 7 64 bit

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bitAMD Phenom II X4 965 Black EditionGSkill 4 X 2 GB PC 8500XFX Radeon HD 6790 D
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
Have you tried downloading the 64 bit version of the gam? If you have to make another purchase, try sending an email to the company asking them to allow you to download the 64 bit version for free
 

My Computer My Computer

At a glance

Windows 7 Professional x64 SP1Intel Core i7 860 @2.80GHz6144MB DDR3-SDRAM (3 x 2048 DDR3)nVidia GeForce 310
Computer Manufacturer/Model Number
Dell - Vostro 430
OS
Windows 7 Professional x64 SP1
CPU
Intel Core i7 860 @2.80GHz
Motherboard
Dell 054KM3
Memory
6144MB DDR3-SDRAM (3 x 2048 DDR3)
Graphics Card(s)
nVidia GeForce 310
Sound Card
Realtek High Definition Audio ALC662
Monitor(s) Displays
Dell Computer DELL E2311H
Screen Resolution
1920 x 1080
Hard Drives
Seagate Barracuda ST3750528AS (750 GB)
PSU
J515T 350W
Case
14.58inH x 6.69inW x 17.43inD
Cooling
Fan from the Box heehee
Keyboard
Rapoo Wireless Keyboard
Mouse
Rapoo Wireless Mouse
Internet Speed
1 byte every 2.6 hours
Other Info
Dreaming of building a new PC :D

Cant wait :)
So I recently bought and downloaded a game, Hearts of Iron 3 (2009). Now every time I click to play it I receive a pop up with this message.


"The version of this file is not compatible with the version of windows you're running. Check your computers system information to see whether you need an x86 (32-bit) or x64(64-bit) version of the program, and then contact the software publisher."

I checked and my laptop has a 64-bit operating system, therefore the game must be the 32-bit version of the software hence why it isn't playing.

Other than that I don't know much, I just want to play the game!

Well, try right clicking the icon going into properties, clicking the compatibility tab and try all those. Hope I helped.
 

My Computer My Computer

At a glance

MS Windows 7 Home Premium 64-bitIntel Core i3 370M @ 2.40GHz Arrandale 32nm T...4.00 GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)Generic PnP Monitor (1366x768@60Hz) Intel(R) ...
Computer Manufacturer/Model Number
Toshiba Laptop Satellite C660D
OS
MS Windows 7 Home Premium 64-bit
CPU
Intel Core i3 370M @ 2.40GHz Arrandale 32nm Technology
Motherboard
TOSHIBA PWWAA (CPU)
Memory
4.00 GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)
Graphics Card(s)
Generic PnP Monitor (1366x768@60Hz) Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
1
Screen Resolution
1336x768
Hard Drives
298GB TOSHIBA TOSHIBA MK3265GSXN (SATA)
Internet Speed
1mb/s
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