How do I shut down this stubborn hung process.

[Windosed]

I can't shutdown my computer as a number of critical things are happening that can't be interrupted.

Avid Media Composer is running but has crashed, and I want to end the task and start it again.

I have tried:

• Ending the task
• Ending the process
• Ending the process using process hacker
• Killing the process tree using process hacker
• Using the command prompt and the taskkill function to kill the process and the process tree
• I've stopped every service Avid runs in the background
• I've ended every associated Avid process individually.
• I've tried launching Avid once again in case the screen was stuck somehow but process had indeed ended.

None of these methods have had success. It's 5 hours before the other processes running will be finished.

There MUST be a way to kill this process.

Other Processes running

• Chrome, multiple tabs
• Uploading a video to vimeo
• Copying to LTFS tape volume

System Specs

Dual Xeon CPUs 3.4GHz
32GB Ram
Windows 7 Professional OS 64bit

 

[indianacarnie]

Just a shot in the dark here, but have you tried uninstalling and then reinstalling Avid? I couldn't find anything on their website even close to your problem. Well, "close" but no cigar as the old saying goes. Have you tried stopping this with Chrome closed?

 

[whs]

With Process Explorer, you have a suspend option. Maybe that works.