HTML/CSS experts! Why do some sites not display correct fonts?

juice

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I've been having a slightly annoying problem with certain websites not showing the correct fonts and defaulting to Arial.

This happens on a number of sites but I'll use Grooveshark as an example (attached). The headings should be in "Helvetica Neue Condensed/Helvetica/Arial/Sans Serif". I have all three of these fonts on my system however it shows Arial! (same on firefox, chrome & ie).

There are a number of other sites that use "non-standard" fonts where it works fine.

Any ideas?
 

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