I Need Help Narrowing Down The Cause of My Bluescreens

Aiyeee

New member
Local time
3:21 PM
Messages
8
Ive been bluescreening since Feb. of last year and have not been able to figure out what the problem is. I have tested my memory countless times, and it passes every time. This has become extremely frustrating to deal with, and any help is appreciated.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom x4 965Gskill Sniper Series 8 GBNvidia Gtx 560ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate x64
CPU
AMD Phenom x4 965
Motherboard
Gigabyte 970a-d3
Memory
Gskill Sniper Series 8 GB
Graphics Card(s)
Nvidia Gtx 560ti
Hard Drives
Western Digital WD Blue 1TB
Antivirus
BitDefender
Browser
Google Chrome
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {3, fffff88003f451e0, fffff88003f451e0, 0}

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )

Followup: Pool_corruption
---------
Uninstall the video card driver and reboot. Run Windows Update and choose to install the video driver offered in the Optional updates.

Monitor the system for stability and post back.
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Hey I uninstalled the driver and redownloaded the windows update suggested one last night, and then I bluescreened again this morning.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom x4 965Gskill Sniper Series 8 GBNvidia Gtx 560ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate x64
CPU
AMD Phenom x4 965
Motherboard
Gigabyte 970a-d3
Memory
Gskill Sniper Series 8 GB
Graphics Card(s)
Nvidia Gtx 560ti
Hard Drives
Western Digital WD Blue 1TB
Antivirus
BitDefender
Browser
Google Chrome
Please help
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom x4 965Gskill Sniper Series 8 GBNvidia Gtx 560ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate x64
CPU
AMD Phenom x4 965
Motherboard
Gigabyte 970a-d3
Memory
Gskill Sniper Series 8 GB
Graphics Card(s)
Nvidia Gtx 560ti
Hard Drives
Western Digital WD Blue 1TB
Antivirus
BitDefender
Browser
Google Chrome
Whenever you Blue Screen, always upload the latest information.
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Here's the latest information, help appreciated!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom x4 965Gskill Sniper Series 8 GBNvidia Gtx 560ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate x64
CPU
AMD Phenom x4 965
Motherboard
Gigabyte 970a-d3
Memory
Gskill Sniper Series 8 GB
Graphics Card(s)
Nvidia Gtx 560ti
Hard Drives
Western Digital WD Blue 1TB
Antivirus
BitDefender
Browser
Google Chrome
Your BSOD seems to be caused by your DirectX Graphics MMS driver:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8801320196c, Address of the instruction which caused the bugcheck
Arg3: fffff88009292ba0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
dxgmms1!VidMmDestroyAllocation+2c
fffff880`1320196c 488b3f          mov     rdi,qword ptr [rdi]

CONTEXT:  fffff88009292ba0 -- (.cxr 0xfffff88009292ba0)
rax=fffff880132118c0 rbx=fffff8a00d131c00 rcx=fffff8a00ce64940
rdx=fffff8a00d131c00 rsi=fffff8a00ce64940 rdi=fa8006a7938004c0
rip=fffff8801320196c rsp=fffff88009293580 rbp=fffffa800978d000
 r8=fa8006a793800360  r9=0000000000000000 r10=0000000000000000
r11=fffff88001a40120 r12=fffff8a00cea4590 r13=fffff8a0028dc440
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010287
dxgmms1!VidMmDestroyAllocation+0x2c:
fffff880`1320196c 488b3f          mov     rdi,qword ptr [rdi] ds:002b:fa8006a7`938004c0=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8801320196c

STACK_TEXT:  
fffff880`09293580 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VidMmDestroyAllocation+0x2c


FOLLOWUP_IP: 
dxgmms1!VidMmDestroyAllocation+2c
fffff880`1320196c 488b3f          mov     rdi,qword ptr [rdi]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgmms1!VidMmDestroyAllocation+2c

FOLLOWUP_NAME:  MachineOwner

[COLOR="Red"]MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys[/COLOR]

DEBUG_FLR_IMAGE_TIMESTAMP:  5164dc13

STACK_COMMAND:  .cxr 0xfffff88009292ba0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_dxgmms1!VidMmDestroyAllocation+2c

BUCKET_ID:  X64_0x3B_dxgmms1!VidMmDestroyAllocation+2c

Followup: MachineOwner
---------

Try updating/reinstalling your NVidia Graphics driver, using this tutorial to ensure the cleanest installation possible.

If that doesn't work, try reinstalling DirectX itself (Use this link).

Please inform us of the results, and run the BSOD Posting Instructions program again if there is another BSOD.

Best of luck,

PeregrineX
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64AMD FX-6300 Hex Core8GBNVidia Geforce GTX 760
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate X64
CPU
AMD FX-6300 Hex Core
Motherboard
ASRock 970 EXTREME4
Memory
8GB
Graphics Card(s)
NVidia Geforce GTX 760
Sound Card
N/A
Monitor(s) Displays
Dell P1913
Screen Resolution
1440x900
Hard Drives
Western Digital WD3200AVVS-63L2B0 298GB
Western Digital WD10EAVS-00D7B1 1TB
Cooling
Fans
Keyboard
Logitech Y-R0009
Mouse
GE Optical Mouse
Internet Speed
1Gbps
Antivirus
MBAM Pro
Browser
Chrome, duh.
ok i followed the instructions exactly, if I bluescreen ill post again... but hopefully not
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom x4 965Gskill Sniper Series 8 GBNvidia Gtx 560ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate x64
CPU
AMD Phenom x4 965
Motherboard
Gigabyte 970a-d3
Memory
Gskill Sniper Series 8 GB
Graphics Card(s)
Nvidia Gtx 560ti
Hard Drives
Western Digital WD Blue 1TB
Antivirus
BitDefender
Browser
Google Chrome
Ok so I bluescreened again right after I hit the windows restart button because I could not get google chrome to open
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom x4 965Gskill Sniper Series 8 GBNvidia Gtx 560ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate x64
CPU
AMD Phenom x4 965
Motherboard
Gigabyte 970a-d3
Memory
Gskill Sniper Series 8 GB
Graphics Card(s)
Nvidia Gtx 560ti
Hard Drives
Western Digital WD Blue 1TB
Antivirus
BitDefender
Browser
Google Chrome
Bluescreened again while working in photoshop. Please help!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom x4 965Gskill Sniper Series 8 GBNvidia Gtx 560ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate x64
CPU
AMD Phenom x4 965
Motherboard
Gigabyte 970a-d3
Memory
Gskill Sniper Series 8 GB
Graphics Card(s)
Nvidia Gtx 560ti
Hard Drives
Western Digital WD Blue 1TB
Antivirus
BitDefender
Browser
Google Chrome
I just bluescreened 2 more times. I really need help because I can't diagnose it on my own.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom x4 965Gskill Sniper Series 8 GBNvidia Gtx 560ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate x64
CPU
AMD Phenom x4 965
Motherboard
Gigabyte 970a-d3
Memory
Gskill Sniper Series 8 GB
Graphics Card(s)
Nvidia Gtx 560ti
Hard Drives
Western Digital WD Blue 1TB
Antivirus
BitDefender
Browser
Google Chrome
Back
Top