I'm having so many issues with Backups

[unclefather69]

I'm having so many issues with Back ups and i just dont know what to do. From what I've found there are instructions ( Found here : https://support.microsoft.com/en-gb...-errors-0x80070001,-0x81000037,-or-0x80070003 my error atm is 0x81000037 ) and it mentions finding reparse points and ive tried following the instructions but i cant seem to find any folders with the type mounted volume sample. Thanks for the help.

I'm posting my CMD DIR/AL/S results incase this will help:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Lee>DIR/AL/S
Volume in drive C has no label.
Volume Serial Number is 64C9-ED7B

Directory of C:\Users\Lee

21/12/2013 15:14 <JUNCTION> Application Data [C:\Users\Lee\AppData\Roami
ng]
21/12/2013 15:14 <JUNCTION> Cookies [C:\Users\Lee\AppData\Roaming\Micros
oft\Windows\Cookies]
21/12/2013 15:14 <JUNCTION> Local Settings [C:\Users\Lee\AppData\Local]
21/12/2013 15:14 <JUNCTION> My Documents [C:\Users\Lee\Documents]
21/12/2013 15:14 <JUNCTION> NetHood [C:\Users\Lee\AppData\Roaming\Micros
oft\Windows\Network Shortcuts]
21/12/2013 15:14 <JUNCTION> PrintHood [C:\Users\Lee\AppData\Roaming\Micr
osoft\Windows\Printer Shortcuts]
21/12/2013 15:14 <JUNCTION> Recent [C:\Users\Lee\AppData\Roaming\Microso
ft\Windows\Recent]
21/12/2013 15:14 <JUNCTION> SendTo [C:\Users\Lee\AppData\Roaming\Microso
ft\Windows\SendTo]
21/12/2013 15:14 <JUNCTION> Start Menu [C:\Users\Lee\AppData\Roaming\Mic
rosoft\Windows\Start Menu]
21/12/2013 15:14 <JUNCTION> Templates [C:\Users\Lee\AppData\Roaming\Micr
osoft\Windows\Templates]
0 File(s) 0 bytes

Directory of C:\Users\Lee\AppData\Local

21/12/2013 15:14 <JUNCTION> Application Data [C:\Users\Lee\AppData\Local
]
21/12/2013 15:14 <JUNCTION> History [C:\Users\Lee\AppData\Local\Microsof
t\Windows\History]
21/12/2013 15:14 <JUNCTION> Temporary Internet Files [C:\Users\Lee\AppDa
ta\Local\Microsoft\Windows\Temporary Internet Files]
0 File(s) 0 bytes

Directory of C:\Users\Lee\Documents

21/12/2013 15:14 <JUNCTION> My Music [C:\Users\Lee\Music]
21/12/2013 15:14 <JUNCTION> My Pictures [C:\Users\Lee\Pictures]
21/12/2013 15:14 <JUNCTION> My Videos [C:\Users\Lee\Videos]
0 File(s) 0 bytes

Total Files Listed:
0 File(s) 0 bytes
16 Dir(s) 2,911,883,264 bytes free

C:\Users\Lee>

 

[torchwood]

Hi Unc,
the strangest thing in your post and most likely causing the problem
Volume in drive C has no label.

I think your best bet is a repair install to recreate the junction points.

use your installation disk if you havn't got one
run this tool copy/paste the output and i'll see if i can get one.
http://go.microsoft.com/fwlink/?LinkID=52012

Roy

 

[unclefather69]

Thank you so much Roy for the quick response. I have one question, what does the tool you have linked do exactly

 

[torchwood]

shows me the status of your comp, its been posted 100's of times before NO personal data.

Roy

 

[unclefather69]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {25CB7940-989F-478F-9863-E281DB38DAED}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: N/A, hr=0x80070002
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{25CB7940-989F-478F-9863-E281DB38DAED}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-1093772476-129447220-2282550039</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2803</Version><SMBIOSVersion major="2" minor="8"/><Date>20150521000000.000000+000</Date></BIOS><HWID>E8FB3707018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAEAAAAFAAAAAQABAAEAHKL211YjrA5YKC4zqIe0DhwBmJBVlRyWyPY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
UEFI ALASKA A M I

 

[Lady Fitzgerald]

I believe torchwood is asking you to fully fill out your system specs at the bottom.

 

[torchwood]

Hi Uncle,
well its not surprising really,
its a counterfiet install, and a bad one at that.

You have a Retail motherboard trying to use an Asus oem key via a hack.

Until you install a genuine OS no further help will be provided.

Roy

 

[unclefather69]

Damn man i thought so when reading it myself. The place i bought this PC from said he couldn't provide me with a disk for the windows i had paid for but i didn't really think much of it. Thanks for the help so far

 

[torchwood]

Hi Uncle,
try Box.com, or a ruputeable computer builder, such as Novatech.
More than likely you will only be able to get a Pro version, give or take £130.

roy

 

[unclefather69]

Roy do you know if there's any way I could report the store or shop owner for providing me with the hacked Windows or counterfeit copy?

 

[torchwood]

Hi Uncle,
here you go,
https://www.microsoft.com/en-gb/howtotell/cfr/Report.aspx

Try local trading standards as well.

Roy

 

[RolandJS]

You can probably email or write Microsoft and maybe they can provide, for a reasonable price, a retail copy of the OS you're needing; I'm only guessing at this point. Or, a local store similar to Altex Electronics, my favorite place in Austin has both legal OEM and Retail Windows 7 Professional still available.