Intel Graphics adapter WDDM1.1 driver update causing system corruption

kufloyd

New member
Local time
7:03 AM
Messages
30
I was encountering this problem last week:
http://www.sevenforums.com/general-...ots-safe-mode-sfc-can-t-repair-all-files.html

I did a clean reinstall and was sort-of able to get the laptop to boot to normal mode. I say "sort-of" because it still has a couple of issues:
1) After the clean install, Windows update downloaded about 150 updates. After rebooting, I ran into the same issue as before - unable to boot into normal mode. I did another clean reinstall and installed the Windows updates 1 by 1 and found that installing the Intel Graphics adapter WDDM1.1, Graphics adapter WDDM1.2 - Intel HD Graphics 4000 was causing the problem. If I don't install this update, I don't have the file corruption issue.

2) The other problem is that I can't get my laptop to display on an external display. The Win + P keys don't bring up the display selection dialog. I installed the above-mentioned Intel graphics update and the Win + P keys were working now - but now the laptop goes into safe mode within 10-20 seconds of booting up - same as the original problem. So now I can't display on an external monitor unless I install the Intel driver but the driver corrupts the system files and I run into the original problem.

3) The last issue is that the 'space' key on the laptop is acting oddly - hitting the space key almost always resets the cursor pointer a few words before where it's supposed to be, or the cursor just disappears. This didn't happen prior to the file corruption so I'm wondering if this is also related to the driver issue.

Any ideas? Thanks!
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo T430s (2352)
OS
win7 home premium
CPU
Intel i5-3210
Memory
8GB
Graphics Card(s)
NVIDIA NVS 5200
Forgot to mention that I have NVIDIA NVS 5200M graphics card.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo T430s (2352)
OS
win7 home premium
CPU
Intel i5-3210
Memory
8GB
Graphics Card(s)
NVIDIA NVS 5200
The Nvidia web site has this for the Laptop NVS 5200M:

NVIDIA DRIVERS Quadro Desktop/Quadro Notebook Driver Release 340 WHQL (X64)

This is for 64 bit. If your laptop is 32 bit then you need this:

NVIDIA DRIVERS Quadro Desktop/Quadro Notebook Driver Release 340 WHQL (X86)

Give one of them a try. If it works, set Windows Update to not show you the Nvidia driver that is causing the problem.

What is the make and full model number of the laptop? Fill out My System Specs to make it easier for all.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
Thanks for your reply..I updated my system spec.
Question -Do I need the NVIDIA driver or the Intel HD graphics driver or both?
Lenovo's site lists all drivers: (you have to enter T430s as a product)
Lenovo Support - Drivers & Software (US)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo T430s (2352)
OS
win7 home premium
CPU
Intel i5-3210
Memory
8GB
Graphics Card(s)
NVIDIA NVS 5200
Which one (that's why I asked for the full model number):

T430s.jpg

Which do you have, Intel or Nvidia?

What does Device Manager, Display Adapter show you? For instance, mine looks like this:

MyDispAd.jpg
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
According to the System Specifications, you have:

Graphic Controller Video chipsets:
  • Intel HD Graphics 4000
so you would need:


IntelHD4000.jpg
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo T430s (2352)
OS
win7 home premium
CPU
Intel i5-3210
Memory
8GB
Graphics Card(s)
NVIDIA NVS 5200
The above link says the specs are for T430, so I checked here:
ThinkPad T430s Laptop | Lenovo (US)

and it says I have both?
Graphics
Intel® HD graphics 4000
NVIDIA N13M-NS Optimus Graphics 1GB
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo T430s (2352)
OS
win7 home premium
CPU
Intel i5-3210
Memory
8GB
Graphics Card(s)
NVIDIA NVS 5200
Yep, it`s supposed to use the nVidia card for graphic intensive things like games, and then use the Intel graphics any other times, how it would switch back and fourth, who knows :confused:

Is there a way to check your WEI with each one ?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
I tried installing (separately) both the Intel and NVIDIA drivers and they both cause the same file corruption issue mentioned in my original post...so I'm not sure where to go from here.

Actually, the more annoying issue is regarding the spacebar key...any ideas why that could be happening?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo T430s (2352)
OS
win7 home premium
CPU
Intel i5-3210
Memory
8GB
Graphics Card(s)
NVIDIA NVS 5200
I used to have a similar problem with my HP laptop, Windows 7 and AMD driver (I upgraded to Win8 about a mnth ago, was offered the AMD driver and installed it - either Win8 or AMD v 13.x worked nicely together)

I rolled the driver back to a version that did not cause any issues (one roll back in my case) and then manually ran Windows Update - when the driver was offered again, I right clicked the offer and hid it.

The space key?

See if the graphics driver is causing that - could be??

Go though your mouse properties and see if there is the option to hide cursor when typing.

Other than that, I'm out of ideas.

Good luck,

Bill
.
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Back
Top