"Intel USB 3.0 eXtensible Host Cont. Driver" Crash during installation

[powerdesigenr]

"Intel USB 3.0 eXtensible Host Cont. Driver" Crash during installation

I’m downgrading a ASUS N550LF-CN100H from windows 8 to windows 7 Pro x64.
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But when I try to install the driver "Intel(R) USB 3.0 eXtensible Host Controller Driver" the system crash.[/FONT]
[FONT=&quot]I have installed the latest version of the BIOS (2.12) and changed some settings (for W7).[/FONT]
[FONT=&quot]- Boot -> Lunch CSM = Enabled
- Security -> Secure Boot Control= Disabled
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[FONT=&quot]I have tried with the driver coming from the Intel site and with [/FONT][FONT=&quot]"Driver Genius" (same driver).[/FONT]
[FONT=&quot]Do you have any advice to solve this issue because Asus doesn’t give any support for downgrade ?
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Thanks
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[DGHouston]

Did you try the support section of Asus to download drivers. See this link and change to your model
ASUSTeK Computer Inc. -Support- Drivers and Download X550LA

 

[powerdesigenr]

Yes same problem. It's the version 2.50.19 (win 7). For the model N550LF windows 7 is not available

 

[maxie]

Hi there ... I would check the Asus Website again as they do have Windows 7 Drivers ...

 

[snowandbeer44]

Did you ever find a solution for this problem? Currently running into the same issue with the same setup.

 

[j8048188]

I am having the same issues. I've tried the drivers from Asus' site, and the ones from Intel's site. (They're the same.) It doesn't matter if I run the installer or tell device manger where to get the drivers, it always hangs while doing an install. I found this interesting tidbit on the Intel forums here: https://communities.intel.com/message/239511#239511 but I have no way to unlock my laptop's bios. This may help someone.

 

[gyzdmgqy]

My Solution

I have the same issue. Thanks to the information provided by j8048188 https://communities.intel.com/message/239511#239511

I can unlock the bios option and disable the XHCI Pre-Boot Mode. Then I can use my usb devices.

On my ASUS Q550LF The detailed approach is as follows:
Press F2 at when starting the computer to enter BIOS
Under "Advanced" label choose "USB Configuration" then disable the option "XHCI Pre-Boot Mode"
Return to the main BIOS
Save the changes and exit

Hope this works for you.

 

[maxie]

Hi ... Welcome to Seven Forums ... And many thanks for Posting your Solution