intermittant BSOD

[frisp]

HAve had 3 events over the last 3 days with no common cause. PSA file as requested

 

[Arc]

Based on the single crash dump included in the uploaded zip, the BSOD was caused by the NETGEAR WNDA3100v2 N600 Wireless Dual Band USB Adapter. It is failing because the driver is too old.

    Image name: bcmwlhigh664.sys
[COLOR=Red]    Timestamp:        Tue Apr 19 12:43:08 2011[/COLOR]

Search for any possible update to it in NETGEAR Support | Downloads. If available, apply the update.

Let us know the resulting situation.

 

[frisp]

Site does not find the driver

 

[frisp]

Went to device manager and tried to update, system reportd that the driver is up to date.

 

[Arc]

site does not find the driver

View attachment 356726
​

 

[frisp]

Thanks bud. Downloaded and detects that the SW is the latest version

 

[Arc]

Thanks bud. Downloaded and detects that the SW is the latest version

Does that mean your installed one is the latest?

 

[frisp]

No mate, I ran the install program it it detected the the driver installed is up to date.

 

[Arc]

I failed to understand you. Anyway, if it BSODs again, upload the dumps.

 

[frisp]

OK will do

Thanks

 

[frisp]

It did it again when I was away from the PC PSA

 

[Arc]

Another thing from netgeat this time .... the Netgear Neutral Wireless Solution.

BugCheck A, {0, 2, 1, fffff80002c8c4bc}

*** WARNING: Unable to verify timestamp for scmndisp.sys
*** ERROR: Module load completed but symbols could not be loaded for scmndisp.sys
[COLOR=Red]Probably caused by : scmndisp.sys[/COLOR] ( scmndisp+16d1 )

Followup: MachineOwner
---------

And see the date of the driver .... the same old.

    Image name: scmndisp.sys
[COLOR=Red]    Timestamp:        Fri May 27 16:00:22 2011[/COLOR]

So the driver update did not help. In this situation you need to use any other network adapter than has newer drivers.

 

[frisp]

The netgear adapeter is my USB connection to my wireless are you saying I have to find something other that netwgear as a USB connection?

 

[frisp]

Reinstalled drivers from NETGEAR Support | Answer | WNDA3100v2 Software Version 2.0.0.1

 

[frisp]

Will get back if this solves the problem.

 

[Arc]

What you are getting ....

View attachment 356945
​

What I have suggested you in post #2 ....

View attachment 356946
​

I am wondering what you have actually done.

 

[frisp]

Went to the Netgear site an downloaded latest driver. Don't know why this didn't work last time, anyway new driver installed so will wait and see if this fixes problem. Thanks for your patience and help.

 

[frisp]

Another event whilst I was away from the PC

 

[Boozad]

If Arc doesn't mind me pitching in here, your dump blames the same driver which hasn't changed, it is still dated the same.

BugCheck A, {0, 2, 1, fffff80002cd84bc}

[COLOR=Red]*** WARNING: Unable to verify timestamp for scmndisp.sys
*** ERROR: Module load completed but symbols could not be loaded for scmndisp.sys[/COLOR]
Probably caused by : scmndisp.sys ( scmndisp+16d1 )

Followup: MachineOwner
---------

1: kd> lmvm scmndisp
start             end                 module name
fffff880`015ce000 fffff880`015d8000   scmndisp T (no symbols)           
    Loaded symbol image file: scmndisp.sys
    Image path: \SystemRoot\system32\DRIVERS\scmndisp.sys
    Image name: scmndisp.sys
    Timestamp:        [COLOR=Red]Fri May 27 11:30:22 2011[/COLOR] (4DDF7D3E)
    CheckSum:         00009C0C
    ImageSize:        0000A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please follow the steps below to the letter to see if it resolves your issue.

• Uninstall the Wireless adaptor via Device Manager and physically remove it from your PC.
• Reboot.
• Download the latest software package below and save it to your desktop.

Download


​

• Install the downloaded software. Do not plug the adaptor in until the software prompts you to.
• Further instructions for setting the adaptor up post installation can be found in the WNDA3100v2 Installation Guide.

Post back with the results.

 

[frisp]

Done and will report back