Solved Internet Explorer stops working

FJP800

New member
Local time
4:37 PM
Messages
6
:cry: Running 64 bit windows 7 Pro...For some unknown reason Internet Explorer opens, then immediately I get an error message.. Stopped working. When I close the application, it reopens several times and the same error message appears. The event log is as follows ...Any idea how to fix?
Code:
Log Name:      Application
Source:        Application Error
Date:          5/6/2014 8:10:58 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Business
Description:
Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16866, time stamp: 0x53211297
Faulting module name: igd10iumd32.dll, version: 9.18.10.3055, time stamp: 0x5137cc10
Exception code: 0xc0000005
Fault offset: 0x0008f4d7
Faulting process id: 0x1254
Faulting application start time: 0x01cf6988d0399c85
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Windows\system32\igd10iumd32.dll
Report Id: 0ff807d0-d57c-11e3-a283-b8ca3a7f5457
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-05-07T00:10:58.000000000Z" />
    <EventRecordID>45604</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Business</Computer>
    <Security />
  </System>
  <EventData>
    <Data>IEXPLORE.EXE</Data>
    <Data>10.0.9200.16866</Data>
    <Data>53211297</Data>
    <Data>igd10iumd32.dll</Data>
    <Data>9.18.10.3055</Data>
    <Data>5137cc10</Data>
    <Data>c0000005</Data>
    <Data>0008f4d7</Data>
    <Data>1254</Data>
    <Data>01cf6988d0399c85</Data>
    <Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
    <Data>C:\Windows\system32\igd10iumd32.dll</Data>
    <Data>0ff807d0-d57c-11e3-a283-b8ca3a7f5457</Data>
  </EventData>
</Event>
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell optiplex 9020
OS
windows 7 64 bit
CPU
3.40 gigahertz Intel Core i7-4770
Memory
1024 kilobyte secondary memory cache
Hard Drives
2484.11 Gigabytes Usable Hard Drive Capacity
Antivirus
bitdefender
Browser
internet explorer
Hi good idea start your own new question,
Please post the only the screen shots requested ;)
Clean boot,
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Hi good idea,
Please post the only the screen shots requested ;)
Clean boot,
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.

As requested...Please the attached [Had to do separate screen shots to capture all the startup items]. Thank you for your help!
 

Attachments

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    screenshot 1.jpg
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  • screenshot2.jpg
    screenshot2.jpg
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  • screenshot 3.jpg
    screenshot 3.jpg
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  • screenshot 4.jpg
    screenshot 4.jpg
    78.9 KB · Views: 39

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell optiplex 9020
OS
windows 7 64 bit
CPU
3.40 gigahertz Intel Core i7-4770
Memory
1024 kilobyte secondary memory cache
Hard Drives
2484.11 Gigabytes Usable Hard Drive Capacity
Antivirus
bitdefender
Browser
internet explorer
Windows repair option???

If I can't get internet explorer to work I would like to do a repair with the OEM disk I have. I tried doing it once before and the program got to a point where it was loading all the program files and data and rebooted.. But it did not install :confused: as indicated by the attachment. I am running Windows 7 Professional which is the same OS as the OEM disk. I do not want to lose my data and programs... If at all possible....Any suggestions? Do I need to upgrade to Ultimate to do the repair???? Thanks
 

Attachments

  • windows could not be installed!.jpg
    windows could not be installed!.jpg
    47.2 KB · Views: 41

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell optiplex 9020
OS
windows 7 64 bit
CPU
3.40 gigahertz Intel Core i7-4770
Memory
1024 kilobyte secondary memory cache
Hard Drives
2484.11 Gigabytes Usable Hard Drive Capacity
Antivirus
bitdefender
Browser
internet explorer
Hi thanks for the update,
That is quite a list,
I personally would put all of your personal files on a external device = Not programs,
Then do a fresh install,
http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html
http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html

Reason being it's more straight forward and quicker than dealing with all of the entries you have listed,
Reinstall after formatting the hard drive usually takes about 3-4 hours depending if the win-7 disk has sp-1 on it ?
One of them being Advanced system care/ IOBit/ SpyBot......
Cheers.

If you do re-install win-7,
Please use these utilities instead for security,
http://windows.microsoft.com/en-US/windows/products/security-essentials
http://www.malwarebytes.org/products/malwarebytes_free
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
After you setup a system image ;)
http://www.sevenforums.com/backup-restore/43219-image-your-system-free-macrium.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
igd10iumd32.dll is Intel HD Graphics Drivers for Windows 8. You have Windows 7?

As to the This version of Windows could not be installed error, was Vista originally installed on this PC? Or have you updated to SP1 since installing with the media you have?

A Guy
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Adwclean log file

THANK YOU for your help.. See the following
**** [ Services ] *****

***** [ Files / Folders ] *****
Folder Deleted : C:\Program Files (x86)\Billeo
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\IB Updater
Folder Deleted : C:\Program Files (x86)\ParetoLogic
Folder Deleted : C:\Program Files (x86)\Freecorder
Folder Deleted : C:\Windows\Freecorder
Folder Deleted : C:\Windows\SysWOW64\TempDir
[/!\] Not Deleted ( Junction ) : C:\Program Files\Billeo
[/!\] Not Deleted ( Junction ) : C:\Program Files\Conduit
[/!\] Not Deleted ( Junction ) : C:\Program Files\IObit Apps Toolbar
[/!\] Not Deleted ( Junction ) : C:\Program Files\ParetoLogic
Folder Deleted : C:\Users\Frank Piccione\AppData\LocalLow\Billeo
Folder Deleted : C:\Users\Frank Piccione\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Frank Piccione\AppData\LocalLow\ConduitEngine
Folder Deleted : C:\Users\Frank Piccione\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Frank Piccione\AppData\LocalLow\Smartbar
Folder Deleted : C:\Users\Frank Piccione\AppData\LocalLow\Freecorder
Folder Deleted : C:\Users\Frank Piccione\Documents\Billeo
Folder Deleted : C:\Users\Owner\AppData\LocalLow\Billeo
Folder Deleted : C:\Users\Owner\AppData\LocalLow\Search Settings
Folder Deleted : C:\Users\Owner\Documents\Billeo
Folder Deleted : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
File Deleted : C:\Users\Frank Piccione\AppData\Roaming\Mozilla\Firefox\Profiles\0e8shahi.default\searchplugins\Web Search.xml
File Deleted : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\pn9zyl8e.default\searchplugins\Web Search.xml
File Deleted : C:\Windows\System32\Tasks\Desk 365 RunAsStdUser
***** [ Shortcuts ] *****

***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved [{6576EBAA-B570-4345-98E4-96153C77CF24}]
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]
Key Deleted : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ExplrBar
Key Deleted : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ExplrBar.1
Key Deleted : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ToolBar
Key Deleted : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ToolBar.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DefaultTabBHO.DLL
Key Deleted : HKLM\SOFTWARE\Classes\IEExtn.BilleoToolbarCommand
Key Deleted : HKLM\SOFTWARE\Classes\IEExtn.BilleoToolbarCommand.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SearchSettings
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT1060933
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_gnumeric_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_gnumeric_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{465E08E7-F005-4389-980F-1D8764B3486C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6576EBAA-B570-4345-98E4-96153C77CF24}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{94510F77-E53C-4273-BD91-77AA8909902F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FB28E3E1-258D-46FD-BBF6-A73A4F322557}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1BCC46CE-3F99-4A9D-A428-596F3A97494D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D0D64E3C-4B40-3020-B26E-0AB9B12B38A9}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{465E08E7-F005-4389-980F-1D8764B3486C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{465E08E7-F005-4389-980F-1D8764B3486C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6576EBAA-B570-4345-98E4-96153C77CF24}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FB28E3E1-258D-46FD-BBF6-A73A4F322557}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{465E08E7-F005-4389-980F-1D8764B3486C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6576EBAA-B570-4345-98E4-96153C77CF24}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FB28E3E1-258D-46FD-BBF6-A73A4F322557}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Explorer Bars\{6576EBAA-B570-4345-98E4-96153C77CF24}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{56805564-52FE-437D-9594-8E161C763465}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{B018FBD5-D010-414F-9980-141259FC8EEA}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{1392B8D2-5C05-419F-A8F6-B9F15A596612}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{03EB0E9C-7A91-4381-A220-9B52B641CDB1}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{465E08E7-F005-4389-980F-1D8764B3486C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{6576EBAA-B570-4345-98E4-96153C77CF24}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{94510F77-E53C-4273-BD91-77AA8909902F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{FB28E3E1-258D-46FD-BBF6-A73A4F322557}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{1BCC46CE-3F99-4A9D-A428-596F3A97494D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{56805564-52FE-437D-9594-8E161C763465}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{B018FBD5-D010-414F-9980-141259FC8EEA}
Key Deleted : HKCU\Software\Billeo
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\InstalledThirdPartyPrograms
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\Search Settings
Key Deleted : HKCU\Software\AppDataLow\Software\Freecorder
Key Deleted : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\Software\Billeo
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\IB Updater
Key Deleted : HKLM\Software\ImInstaller
Key Deleted : HKLM\Software\Freecorder
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Billeo
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Freecorder Toolbar
Key Deleted : [x64] HKLM\SOFTWARE\Billeo
Key Deleted : [x64] HKLM\SOFTWARE\Conduit
Key Deleted : [x64] HKLM\SOFTWARE\DomaIQ
Key Deleted : [x64] HKLM\SOFTWARE\IB Updater
Key Deleted : [x64] HKLM\SOFTWARE\ImInstaller
Key Deleted : [x64] HKLM\SOFTWARE\InstalledThirdPartyPrograms
Key Deleted : [x64] HKLM\SOFTWARE\Search Settings
Key Deleted : [x64] HKLM\SOFTWARE\Freecorder
***** [ Browsers ] *****
-\\ Internet Explorer v10.0.9200.16720

-\\ Mozilla Firefox v24.0 (en-US)
[ File : C:\Users\Frank Piccione\AppData\Roaming\Mozilla\Firefox\Profiles\0e8shahi.default\prefs.js ]

[ File : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\pn9zyl8e.default\prefs.js ]
Line Deleted : user_pref("browser.search.selectedEngine", "Web Search");
-\\ Google Chrome v30.0.1599.101
[ File : C:\Users\Frank Piccione\AppData\Local\Google\Chrome\User Data\Default\preferences ]

[ File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************
AdwCleaner[R0].txt - [11229 octets] - [20/10/2013 08:05:06]
AdwCleaner[S0].txt - [10988 octets] - [20/10/2013 08:05:41]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [11049 octets] ##########
# AdwCleaner v3.208 - Report created 11/05/2014 at 19:59:34
# Updated 11/05/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : business - BUSINESS-PC
# Running from : C:\Users\business\Desktop\AdwCleaner.exe
# Option : Clean
***** [ Services ] *****

***** [ Files / Folders ] *****
Folder Deleted : C:\ProgramData\374311380
***** [ Shortcuts ] *****
Shortcut Disinfected : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\InstallConverter bundle uninstaller\InstallConverter bundle uninstaller.lnk
***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optimizerpro_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optimizerpro_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optprostart_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optprostart_rasmancs
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\Software\ImInstaller
***** [ Browsers ] *****
-\\ Internet Explorer v9.0.8112.16545

-\\ Google Chrome v34.0.1847.131
[ File : C:\Users\business\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Deleted [Search Provider] : hxxp://www.wayfair.com/keyword.php?keyword={searchTerms}&ust=&command=dosearch&new_keyword_search=true
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
*************************
AdwCleaner[R0].txt - [13578 octets] - [20/10/2013 08:05:06]
AdwCleaner[S0].txt - [13101 octets] - [20/10/2013 08:05:41]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [13162 octets] ##########
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell optiplex 9020
OS
windows 7 64 bit
CPU
3.40 gigahertz Intel Core i7-4770
Memory
1024 kilobyte secondary memory cache
Hard Drives
2484.11 Gigabytes Usable Hard Drive Capacity
Antivirus
bitdefender
Browser
internet explorer
Unfortunately.. One of the programs deleted my Dell Security Console entries.. I should be able to work around the problem.. My bad.. I didn't see it prior to deleting entries.

Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Professional x64
Ran by business on Sun 05/11/2014 at 20:19:23.95
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


~~~ Services

~~~ Registry Values

~~~ Registry Keys
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\im

~~~ Files

~~~ Folders
Successfully deleted: [Folder] "C:\ProgramData\boost_interprocess"

~~~ Event Viewer Logs were cleared


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 05/11/2014 at 20:23:58.67
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell optiplex 9020
OS
windows 7 64 bit
CPU
3.40 gigahertz Intel Core i7-4770
Memory
1024 kilobyte secondary memory cache
Hard Drives
2484.11 Gigabytes Usable Hard Drive Capacity
Antivirus
bitdefender
Browser
internet explorer
Worked.. Thanks to adwcleaner and junk remover THANKS!!!!!!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell optiplex 9020
OS
windows 7 64 bit
CPU
3.40 gigahertz Intel Core i7-4770
Memory
1024 kilobyte secondary memory cache
Hard Drives
2484.11 Gigabytes Usable Hard Drive Capacity
Antivirus
bitdefender
Browser
internet explorer
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