"investigate router or broadband modem issues" when others can connect

A

Alduins Khajiit

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"investigate router or broadband modem issues" when others can connect

at a coffee shop I frequently have the message on the troubleshooter "investigate router or broadband modem issues" when trying to connect to their public wifi 80% of visits when others can connect and access their internet including my Android phone. they try resetting the router but didn't work. but everybody else there can connect just fine but me! what is wrong and how do I fix??
 

My Computer My Computer

At a glance

Windows 7 x86
Computer type
PC/Desktop
OS
Windows 7 x86
Time for some details. Update your system specs, gather info re: your network card, it's settings, etc... and post here. Run ipconfig from a command prompt, at the coffee shop, and post the results here.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Home Build 15036Intel(R) Core(TM) i7-860 @ 2.80GHz4.00 GBNVIDIA GeForce GTX 750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower NZXT
OS
Microsoft Windows 10 Home Build 15036
CPU
Intel(R) Core(TM) i7-860 @ 2.80GHz
Motherboard
Gigabyte Technology Co., Ltd. P55-UD3L
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 750
Sound Card
(1) Line 6 UX2 (2) Realtek High Definition Audio
Monitor(s) Displays
23" acer
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD5000AAKS-00D2B0 ATA Device (2) Seagate FreeAgent Go 250G USB Device
Cooling
Corsair H75 liquid cooler (Very easy to install, actually)
Internet Speed
60M cable modem-->Linksys E1200-->1Gbps net card
Browser
Chrome
Other Info
This is probably the longest I've ever had a Windows machine run without having to restore it to scratch. I'm used to restoring to "factory" about every 2 yrs. I've run with Win7 since new in 2009 and only recently (Nov, '14) restored to clean up the machine from all my 'xperimenting. LOL!! I may never need another machine.

Upgraded to 10 when it was still free, then installed 2017 update.
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