Is my graphic card gone? (Sapphire Radeon HD 5570)

pajsr

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Hello. This is first thread here so I am sorry, if I sound dumb. I can normally fix these sort of problems myself, but this one is just beyond me.

To begin, I own a three year old PC with:
(OS) WIN 7 Home Premium 64bit
(CPU) Intel core i3 540 @ 3.07GHz
(Motherboard) ASRock H55M-LE (CPUSocket)
(GPU) Sapphire Radeon 5570 hd 1gb ddr3
(RAM) Kingston 4,00 gb DDR3 (two sticks)
Two SATA hard drives and an LG lcd monitor

Trouble started after a power outage and my monitor showed a blank screen after booting.
Had this sort of thing happen before, always fixed it with removing a memory stick and both HDs. Only this time that doesn't seem to be the cure.

Monitor shows a blank screen, like it's hibernating. No "no signal" message.
The fan on the card is spinning and I can hear it, although I can't tell the difference if it sounds bad, because the card has always been sort of loud.

Switched the monitor to the on board VGA. Booted to windows.
Sapphire Radeon 5570 hd now not detected exist any more.
Removed Catalyst using driver sweeper.
Reinstalled it again, hoping it might help. It didn't.

BIOS has VGA settings set to PCI-express. Tried enabling Onboard and then rebooting and set to PCI-E again, but not working.

This are the PC specs as of now:
Zajeta_slika.png



I'm thinking of doing a repair install, but I'm really sceptical as to how that would help the graphic card to work as it doesn't seem to be responding.

I have tried removing both HDs but it doesn't work.

Do I need to buy a new one?

PS: Oh yeah I made two threads by mistake. Sorry.
 
Last edited:

My Computer My Computer

At a glance

Windowa 7 home premium x64
Computer type
PC/Desktop
OS
Windowa 7 home premium x64
Antivirus
Avira
Browser
Firefox 23.0.1
The fan spinning on the video card only confirms that it's getting power. The video chipset could still be blown or damaged.

If you haven't tried physically removing the card, booting without it, shutting down, reinserting the card, and booting with it -- try that. It just might work.

But, from what you said, my guess is that the video chipset is damaged.
 

My Computer My Computer

At a glance

Win7 Pro 32-bit, Win8 Pro 32-bitAMD Phenom II X6 1090T4GB ddr3 1300AMD HD 4290 onboard
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win7 Pro 32-bit, Win8 Pro 32-bit
CPU
AMD Phenom II X6 1090T
Motherboard
Gigabyte
Memory
4GB ddr3 1300
Graphics Card(s)
AMD HD 4290 onboard
Sound Card
Builtin Realtek HD Audio
Monitor(s) Displays
Samsung 24" widescreen, LG 23" widescreen
Screen Resolution
1920x1200/1920x1080
Hard Drives
Kingston 256GB SSD
Keyboard
Logitech Illuminated Keyboard
Mouse
Logitech M705 wireless mouse
Antivirus
Norton Av 2013
Browser
IE v10
Did that. Didn't work. Same as before. Tried a different monitor, same thing.

So it's done then? :-(
Is there anything else I could try? I don't want to throw it in the trash just yet.

I'm thinking tomorrow I'll put in it into another comp.
 
Last edited:

My Computer My Computer

At a glance

Windowa 7 home premium x64
Computer type
PC/Desktop
OS
Windowa 7 home premium x64
Antivirus
Avira
Browser
Firefox 23.0.1
If you have onboard graphics it will not disable with the card installed and you might have to go and make changes in the bios for it to run sometimes it doesn't kick it because it might be on manual settings

If the power outage just knocked down the computer and it turned on then I doubt the card was affected

it would have done damage to the whole system not just that card unless there is a blown capacitor or burn marks

i would try it in another computer first /also like the above advice check your bios on how it is all set up you can also try taking out the card going to bios and choosing default settings either with the card or with out and btw if you are able to see the boot sequence and post screen the card still works
 

My Computer My Computer

At a glance

Windows 10 Home Premium 64bit sp1Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4Sli Gigabyte Windforce GTX 980 G1
Computer type
PC/Desktop
Computer Manufacturer/Model Number
CoreI7-6700K MrFingerIII Special Builds
OS
Windows 10 Home Premium 64bit sp1
CPU
Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC
Motherboard
Asrock Fatality K6 Z170 Socket 1151
Memory
32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4
Graphics Card(s)
Sli Gigabyte Windforce GTX 980 G1
Sound Card
AC97 Creative Rage Tactic 3D Headphones Bluetooth
Monitor(s) Displays
27" Asus ROG Swift PG278Q G-Sync 48" Vizio Smart HD TV
Screen Resolution
2560x1440p 27"- 48" Currently Gaming at 2560x1440p Res 2K
Hard Drives
250GB Samsung Evo840SSD Seagate baracuda 500 GB WD Mybook 500Gb 1TB Seagate Barracuda
PSU
HX1050w Corsair Silver 80plus certified crosfire/sli
Case
Enthod Pro Full Tower
Cooling
Corsair H110i GT 280 mm High Performance WaterBlock
Keyboard
Logitech wireless keyboard
Mouse
Logitech wireless mouse
Internet Speed
Cox Cable 100+ mb
Antivirus
WebRoot Spysweeper with Antivirus
Browser
IE-10, Chrome, Opera
Other Info
My Other Rig is a AMD FX8320E @4.6Ghz 16GB Ballistic Sport Ram
Mobo Asrock Fatality 990FX 120GB OCZ SSD 1TB Seagate Barracuda Corsair H75 Cooling PSU Corsair CX750
GPU GTX Gigabyte 970G1
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