Issues logging into Windows.

[cottonball]

GilV37,

Please remove any copy of FRST64 or any fixlist.txt from the Desktop! It's too confusing...

Now, get a new copy of the Farbar Recovery Scan Tool Download
Select the 64-bit version.
Save it to your Desktop.

Copy/paste all the text inside the quote box to Notepad (Do not copy the word 'Quote')

DeleteJunctionsInDirectory: C:\Program Files\Windows Defender

In Notepad, click File (at the top), and select: Save As...
In the Save As... prompt, name the file fixlist.txt, and save it to the Desktop <<--- Important!!

NOTE. It is important that FRST64 and the fixlist.txt are in the same location (Desktop) or this will not work.

Run FRST64 and press the Fix button, just once, and wait.
When done, the tool makes a log on the Desktop: Fixlog.txt
Please post Fixlog.txt in your reply.

Also run Farbar Sevice Scanner, checking the same options as before, and post the new FSS.txt in your reply.

Also, check your ability to download.

 

[GilV37]

Did the above and still can't download.

 

[cottonball]

Hmmmm....

Please remove the previous log.txt from the Desktop.

Locate: findjunction.bat
Right-click and select: Run as Administrator

When Notepad opens, please attach the new log.txt your reply.

 

[GilV37]

here you go.

 

[cottonball]

Need to do this the long way. Will be back with another approach...got to make it up.

Thanks for your patience.

 

[GilV37]

no worries, thanks for your help.

 

[cottonball]

GilV37,

Once again, please remove any copy of fixlist.txt from the Desktop!

Copy/paste all the text inside the quote box to Notepad (Do not copy the word 'Quote')

start
Unlock: c:\Program Files\Windows Defender
cmd: fsutil reparsepoint delete "c:\\Program Files\Windows Defender\en-US"
cmd: fsutil reparsepoint delete "c:\\Program Files\Windows Defender\MpAsDesc.dll"
cmd: fsutil reparsepoint delete "c:\\Program Files\Windows Defender\MpClient.dll"
cmd: fsutil reparsepoint delete "c:\\Program Files\Windows Defender\MpCmdRun.exe"
cmd: fsutil reparsepoint delete "c:\\Program Files\Windows Defender\MpCommu.dll"
cmd: fsutil reparsepoint delete "c:\\Program Files\Windows Defender\MpEvMsg.dll"
cmd: fsutil reparsepoint delete "c:\\Program Files\Windows Defender\MpOAV.dll"
cmd: fsutil reparsepoint delete "c:\\Program Files\Windows Defender\MpRTP.dll"
cmd: fsutil reparsepoint delete "c:\\Program Files\Windows Defender\MpSvc.dll"
cmd: fsutil reparsepoint delete "c:\\Program Files\Windows Defender\MSASCui.exe"
cmd: fsutil reparsepoint delete "c:\\Program Files\Windows Defender\MsMpCom.dll"
cmd: fsutil reparsepoint delete "c:\\Program Files\Windows Defender\MsMpLics.dll"
cmd: fsutil reparsepoint delete "c:\\Program Files\Windows Defender\MsMpRes.dll"
Folder: c:\Program Files\Windows Defender
File: c:\Program Files\Windows Defender\MpSvc.dll
cmd: sc config WinDefend start= disabled
Unlock: HKLM\SYSTEM\CurrentControlSet\services\WinDefend
disableService: WinDefend
cmd: junction -s c:\
end

In Notepad, click File (at the top), and select: Save As...
In the Save As... prompt, name the file fixlist.txt, and save it to the Desktop <<--- Important!!

Run FRST64 and press the Fix button, just once, and wait.
When done, the tool makes a log on the Desktop: Fixlog.txt
Please post Fixlog.txt in your reply.

Restart the computer.

Once again, run Farbar Sevice Scanner, checking the same options as before, and post the new FSS.txt in your reply.

Check your ability to download.

 

[GilV37]

Still can't download.

 

[cottonball]

Are you using IE9, or IE10? Not that it makes much difference.

Have to put on my thinking cap on this one.

Will see you tomorrow.

 

[GilV37]

I did have IE 10 but VistaKing suggested to downgrade to IE 9. Thanks for your help!

 

[VistaKing]

GilV37

I only showed you how to downgrade from IE10 to IE9 .

 

[cottonball]

GilV37,

Hard to figure out. Let's give this a third shot...

Please remove any copy of FRST64 or fixlist.txt from the Desktop, as well as any FSS reports!

The tool was just updated, so, please get a new copy of the Farbar Recovery Scan Tool Download
Select the 64-bit version.
Save it to your Desktop.


Copy/paste the text inside the quote box to Notepad (Do not copy the word 'Quote')

start
DeleteJunctionsInDirectory: C:\Program Files\Windows Defender
end

In Notepad, click File (at the top), and select: Save As...
In the Save As... prompt, name the file fixlist.txt, and save it to the Desktop <<--- Important!!

NOTE. It is important that FRST64 and the fixlist.txt are in the same location (Desktop) or this will not work.

Run FRST64 and press the Fix button, just once, and wait.
When done, the tool makes a log on the Desktop: Fixlog.txt
Please post Fixlog.txt in your reply.

Restart the computer.

Run Farbar Sevice Scanner, checking the same options as before, and post the new FSS.txt in your reply.

Also, check your ability to download.

 

[GilV37]

here are the two files requested.

 

[cottonball]

Any changes in your ability to download?

 

[GilV37]

Still no change. still getting "photo.jpg couldn't be downloded".

 

[cottonball]

photo.jpg couldn't be downloded

Would presume that the file name (in red) changes, depending on what you download. Is that correct?

 

[GilV37]

yes.

 

[VistaKing]

Try to use Internet Explorer 64-bit and see if you could download .

 

[GilV37]

i'm using internet explorer 9 64bit

 

[cottonball]

Please refresh my memory. Is this happening with any browser?

What other browsers do you use?