Solved KB4099633/KB4103718 Pending in Update History But Are NOT Installed

Ex_Brit

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As the header states, KB4099633 & KB4103718 show pending in Update History but aren't installed and if I try manually doing it it tells me it's already installed.
I've rebooted & run the troubleshooter several times and it hasn't fixed it.
Any ideas anyone?
I remember resetting Windows Update fairly recently as per the Tutorial, would that have wiped all previous records of installed updates off the map?
 
Last edited:

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Thank you so much, that fixed the Pending issue like magic.

Thanks again ;-)
 

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My Computer My Computer

At a glance

Win 7 Ult SP1/Win 10 Pro (all x64)Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, ...24GB Corsair Vengeance DDR3 SDRAM at 1600MHz ...1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware® ALX X58
OS
Win 7 Ult SP1/Win 10 Pro (all x64)
CPU
Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, 8MB Cache
Motherboard
Asus® P6T Deluxe V2 X58 LGA1366
Memory
24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
Graphics Card(s)
1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Sound Card
Onboard Soundmax® High-Definition 7.1 Performance Audio
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Samsung XL2370 LED backlit 23" W/S 2ms response time
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1920 X 1080
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2 x 500gb SATA II
1 x 1TB SATA II
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Alienware® P2 ALX Chassis with AlienIce™ 3.0 Video Cooling
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Using non-RAID on purpose as I find RAID to be too temperamental.
Now set to AHCI
Awesome! Glad to be able to assist you and rectify you issue!

Happy Computing!
 

My Computer My Computer

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Win 10 x64, Linux Lite, Win 7 x64, BlackArch,...
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Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
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Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
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Hitachi HDD 1Tb,
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150Mbps dn, 20Mbps up
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Another non-urgent question if I may. Belarc Advisor says I'm up-to-date and it's pretty reliable so the aforementioned updates must be installed despite the fact I can't find them in "Installed Updates".
Would that resetting of WU that I did about 2 or 3 weeks ago have caused that anomaly? (Good job I don't have to uninstall any of them!!)
 

My Computer My Computer

At a glance

Win 7 Ult SP1/Win 10 Pro (all x64)Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, ...24GB Corsair Vengeance DDR3 SDRAM at 1600MHz ...1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware® ALX X58
OS
Win 7 Ult SP1/Win 10 Pro (all x64)
CPU
Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, 8MB Cache
Motherboard
Asus® P6T Deluxe V2 X58 LGA1366
Memory
24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
Graphics Card(s)
1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Sound Card
Onboard Soundmax® High-Definition 7.1 Performance Audio
Monitor(s) Displays
Samsung XL2370 LED backlit 23" W/S 2ms response time
Screen Resolution
1920 X 1080
Hard Drives
2 x 500gb SATA II
1 x 1TB SATA II
1 external eSATA LaCie 3TB
(Non-RAID)
PSU
Alienware® 1200 Watt Multi-GPU
Case
Alienware® P2 ALX Chassis with AlienIce™ 3.0 Video Cooling
Cooling
Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
Keyboard
Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
Mouse
Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
Internet Speed
1Gb/s
Antivirus
McAfee LiveSafe
Browser
Firefox - latest
Other Info
Using non-RAID on purpose as I find RAID to be too temperamental.
Now set to AHCI
If you reset, rename, or delete history in SoftwareDistribution folder, or the same with the entire SoftwareDistribution folder, the installed update history is cleared and Windows recreates the folders. Maybe gone if reset or batch file does not save the old version, still in renamed history folder, or gone obviously when deleted.

My batch file you ran, had text indicating your SoftwareDistribution folder was renamed to SoftwareDistribution.old, which is where the old history is stored, except for maybe if you ran a reset program that didn't backup/rename the folder, which is what I always do in my batch files. Could have used .bak, .last, almost anything that indicates it was previous folder.

All your updates are still on your computer, just the history list is new, displaying history from the point of the new SoftwareDistribution folder from the point of creation on , and WinUpdate will display Updates were NEVER done, which obviously you have done regularly on your computer.

BTW: Curious about the code in the batch file? Right-click it and choose Edit, will open in Notepad and you can check out the code. Simplistic batch file actually.

Nic
 
Last edited:

My Computer My Computer

At a glance

Win 10 x64, Linux Lite, Win 7 x64, BlackArch,...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
OK, thanks for that explanation which clears my curiosity, and yes I already checked your .bat ;-).
 

My Computer My Computer

At a glance

Win 7 Ult SP1/Win 10 Pro (all x64)Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, ...24GB Corsair Vengeance DDR3 SDRAM at 1600MHz ...1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware® ALX X58
OS
Win 7 Ult SP1/Win 10 Pro (all x64)
CPU
Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, 8MB Cache
Motherboard
Asus® P6T Deluxe V2 X58 LGA1366
Memory
24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
Graphics Card(s)
1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Sound Card
Onboard Soundmax® High-Definition 7.1 Performance Audio
Monitor(s) Displays
Samsung XL2370 LED backlit 23" W/S 2ms response time
Screen Resolution
1920 X 1080
Hard Drives
2 x 500gb SATA II
1 x 1TB SATA II
1 external eSATA LaCie 3TB
(Non-RAID)
PSU
Alienware® 1200 Watt Multi-GPU
Case
Alienware® P2 ALX Chassis with AlienIce™ 3.0 Video Cooling
Cooling
Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
Keyboard
Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
Mouse
Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
Internet Speed
1Gb/s
Antivirus
McAfee LiveSafe
Browser
Firefox - latest
Other Info
Using non-RAID on purpose as I find RAID to be too temperamental.
Now set to AHCI
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