Laptop behaving very strange

Kari

An Angry Old Man
Since this morning, one of my laptops is behaving very strange.

Symptoms:
  • Noticeable keyboard delay i.e. what's typed appears on screen with a delay. When typing, not all characters typed are shown. Example: last sentence (underlined) was before editing noll haracters typed ahown. It's not my bad typing, I know I typed every letter and space
  • Opened menus stay open only a few seconds, disappearing then
  • Focus changes constantly between active window and taskbar
  • Back and forward using thumb buttons in mouse work with 3 to 5 second delay
That seems not so much but please believe me it makes this laptop very unpleasant to use at the moment.

Kari

EDIT: I suspected a keylogger but Anti-MalwareBytes found nothing.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Not very helpful, I know, but have you tried a system restore (my favorite generic tip)?
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
@Jonathan, no I have not. Ran a full scan with MSE and Anti-MalwareBytes, found nothing, decided to give SuperAntispyware a change.

@Corrine, yes. It's a Bluetooth set. I disconnected and paired it again.

If I'm not going to find anything, I'm going to restore an image from last week. Thanks geeks for your tips.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Hi Kari,

Is it the same scenario when you boot in safe mode or as another user?

If you can open Task manager, have a look at the processes running, maybe you can fidn a suspect process and kill it.

- Timo
 

My Computer

Computer Manufacturer/Model Number
Custom Hack job
OS
Windows 7 Ultimate 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
Motherboard
GigaByte EP45-UD3
Memory
8 GB Kingston
Graphics Card(s)
Nvidia GeForce 9600GT
Sound Card
Soundblaster Audigy
Monitor(s) Displays
AOC x2 22"
Hard Drives
2 x Samsung 500GB (RAID)
2 x Samsung 2TB
1 x WD Green 2TB
1 x Seagate 1TB
1 x Samsung 500GB
PSU
Thermaltake QFan 750W
Case
CM Scout Gaming
Cooling
Coolermaster V10
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical 2000
Internet Speed
320
Other Info
Winfast PVR2000CP
LG DVD-RAM DVD/RW/DL Super Multi
Linksys WMP300Nx2 Wireless Adapter
Some other thoughts:

- Is sticky keys enabled?
- I wonder if the shortcut to change languages or keyboards has been tampered with. I think by default it's something like RIGHT ALT + P?
- Have you done the big keyboard sweep on each key to ensure that nothing is stuck down?
- Does the keyboard work in BIOS?
- Have you tried to Re-install the drivers?
 

My Computer

Computer Manufacturer/Model Number
Custom Hack job
OS
Windows 7 Ultimate 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
Motherboard
GigaByte EP45-UD3
Memory
8 GB Kingston
Graphics Card(s)
Nvidia GeForce 9600GT
Sound Card
Soundblaster Audigy
Monitor(s) Displays
AOC x2 22"
Hard Drives
2 x Samsung 500GB (RAID)
2 x Samsung 2TB
1 x WD Green 2TB
1 x Seagate 1TB
1 x Samsung 500GB
PSU
Thermaltake QFan 750W
Case
CM Scout Gaming
Cooling
Coolermaster V10
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical 2000
Internet Speed
320
Other Info
Winfast PVR2000CP
LG DVD-RAM DVD/RW/DL Super Multi
Linksys WMP300Nx2 Wireless Adapter
I've seen a case where a bad battery was causing this issue. Try taking out your battery, then run on AC power alone.
 

My Computer

Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
I wonder if it's something like this post on another logitech keyboard?

Or this You Tube video from the same article.

If it is then at least we know what the problem is.
 

My Computer

Computer Manufacturer/Model Number
Custom Hack job
OS
Windows 7 Ultimate 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
Motherboard
GigaByte EP45-UD3
Memory
8 GB Kingston
Graphics Card(s)
Nvidia GeForce 9600GT
Sound Card
Soundblaster Audigy
Monitor(s) Displays
AOC x2 22"
Hard Drives
2 x Samsung 500GB (RAID)
2 x Samsung 2TB
1 x WD Green 2TB
1 x Seagate 1TB
1 x Samsung 500GB
PSU
Thermaltake QFan 750W
Case
CM Scout Gaming
Cooling
Coolermaster V10
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical 2000
Internet Speed
320
Other Info
Winfast PVR2000CP
LG DVD-RAM DVD/RW/DL Super Multi
Linksys WMP300Nx2 Wireless Adapter
Why I am suspecting a keylogger or other malware is that keyboard works flawless both in BIOS and safe mode. Checked the video and post about Logitech Illuminated keyboard probs, nothing to do with my kb.

I think I need to restore an earlier image.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Why I am suspecting a keylogger or other malware is that keyboard works flawless both in BIOS and safe mode. Checked the video and post about Logitech Illuminated keyboard probs, nothing to do with my kb.

I think I need to restore an earlier image.

I'd restore too, it'll solve everything and will probably take less time than troubleshooting.

If you want one last go at it try this UnHackMe - First BootWatch AntiRootkit from Greatis Software. The trial will should get rid of any malware of keyloggers if you have them and you can uninstall it afterwards (or re-image).

Good luck mate.
 

My Computer

Computer Manufacturer/Model Number
Custom Hack job
OS
Windows 7 Ultimate 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
Motherboard
GigaByte EP45-UD3
Memory
8 GB Kingston
Graphics Card(s)
Nvidia GeForce 9600GT
Sound Card
Soundblaster Audigy
Monitor(s) Displays
AOC x2 22"
Hard Drives
2 x Samsung 500GB (RAID)
2 x Samsung 2TB
1 x WD Green 2TB
1 x Seagate 1TB
1 x Samsung 500GB
PSU
Thermaltake QFan 750W
Case
CM Scout Gaming
Cooling
Coolermaster V10
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical 2000
Internet Speed
320
Other Info
Winfast PVR2000CP
LG DVD-RAM DVD/RW/DL Super Multi
Linksys WMP300Nx2 Wireless Adapter

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Time to restore the image. This is very annoying. Tried everything I could think off, for instance turning WiFi off from router to see if the WiFi signal was causing some malfunction in Bluetooth.

Not solved but case closed, I'm restoring.

Captain, tried that too. Changed the batteries, un-paired and re-paired, everything.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Hi Kari
Have try with just the notebook keyboard?
Ray.

Sorry, I completely forgot to mention this earlier:

When fellow geeks here earlier asked if this happens also when in BIOS or in Safe Mode, I noticed that the issue was not only my Bluetooth keyboard but the laptop keyboard was also acting weird. My Bluetooth kb does not work at all when in BIOS, so when there I used the laptops kb and afterwards when booting to Windows continued to use it, noticing it was acting similarly weird.

All is well now, an image from early last week restored. Everything works.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
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