Solved Laptop screen freezes constantly / screensaver doesn't run

Riff88

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Hallo,

I have a Toshiba Laptop, I use Windows-7 32 bit, 2G Ram, Intel Pentium Dual T2310 1.46Ghz

Two weeks ago I updated my Windows 7 with Windows Update. I updated numerous software, about 500mb.

Ever since those updates, my screen freezes constantly, and my screen saver doesn't run.

If I open in SAFE MODE, I get the message "The screensaver can't run because it requires a new video card or one that is compatible with Direct3D"

I've Googled many times for the solution, and it appears that I don't necessarily need a new video card. Yet, I cannot find the solution.

I've come across a post on a forum from a Windows user who had the same problem. He said it was one of the Windows Updates which caused the problem. Unfortunately he didn't say how he fixed his problem.

I have tried to go back to a restore point, which is yesterday's restore point, so that doesn't help me much.

I have updated my graphics drivers, but that didn't help either.

ANY HELP IS APPRECIATED!! THANK YOU!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Celeron(R) CPU 540 @ 1.86GHz2.00gGB(1) Mobile Intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Celeron(R) CPU 540 @ 1.86GHz
Motherboard
Intel Corporation SANTA ROSA CRB
Memory
2.00gGB
Graphics Card(s)
(1) Mobile Intel(R) 965 Express Chipset Family
Sound Card
High Definition Audio Device (Microsoft)
Monitor(s) Displays
Generic Monitor
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD3200BPVT-22JJ5T0 ATA Device (2) HUAWEI TF CARD Storage USB Device
Keyboard
Standard PS/2 Keyboard
Mouse
Synaptics PS/ Port Touchpad
Antivirus
Avast
Browser
Google Chrome

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Sorry for the late response, my PC was in for repair. I took my PC in for repairs, and was told he CPU needed to be replaced. Because of dust build-up, the fan for the CPU stops working, and so the CPU doesn't function, and the screen stops working.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Celeron(R) CPU 540 @ 1.86GHz2.00gGB(1) Mobile Intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Celeron(R) CPU 540 @ 1.86GHz
Motherboard
Intel Corporation SANTA ROSA CRB
Memory
2.00gGB
Graphics Card(s)
(1) Mobile Intel(R) 965 Express Chipset Family
Sound Card
High Definition Audio Device (Microsoft)
Monitor(s) Displays
Generic Monitor
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD3200BPVT-22JJ5T0 ATA Device (2) HUAWEI TF CARD Storage USB Device
Keyboard
Standard PS/2 Keyboard
Mouse
Synaptics PS/ Port Touchpad
Antivirus
Avast
Browser
Google Chrome
No problem glad you got it sorted ...
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
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