Lenovo y460p having bluescreen code STOP:0X00000116

sandyyap26

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Hi been having this blue screen since yesterday. Was watching a video then it crashes, initially could reboot and go to internet in normal mode before crashing and blue screen again. However today, I could not access normal mode, had to go to safe mode, delete display driver then start again, after it restarts and install the "correct" driver AMD MOBILITY RADEON HD5000 series, bluescreen when i try to access normal mode again.. HELP!!
 

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At a glance

64 bit windows 7
Computer type
PC/Desktop
Computer Manufacturer/Model Number
lenovo y460p
OS
64 bit windows 7
Welcome to 7F. All of your dumps are 0x116 which point solely to your GPU, and your ATI driver has been flagged in every single dump.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8006516010, fffff88003e69dac, 0, 2}

[COLOR=Red][B]*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys[/B][/COLOR]
Probably caused by : atikmpag.sys ( atikmpag+bdac )

Followup: MachineOwner

Have you updated the drivers for your GPU on your laptop at all? I ask because the drivers you have installed are more recent than the ones supplied on the Lenovo support page.

Code:
0: kd> lmvm atikmpag
start             end                 module name
fffff880`03e5e000 fffff880`03f01000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [B][COLOR=Red]Fri Apr 18 02:07:07 2014[/COLOR][/B] (53507ABB)
    CheckSum:         000A6939
    ImageSize:        000A3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

View attachment 333819
 

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W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
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PC/Desktop
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Custom Build
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W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
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i7-4790k @ 4GHz (4.4GHz Boost)
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ASUS Sabertooth Z87 (BIOS Rev 2004)
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16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
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EVGA GTX 980 Classified
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Realtek Onboard
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Samsung S27D390
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Corsair HX850-80 Gold Modular
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Cooler Master Silencio 650
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Microsoft Sidewinder X4
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Gigabyte M6900 optical
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Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Hi, I am not sure about the updates, but i remember I had just reformat my laptop in which, my friend download some drivers form lenovo page. Sorry I am really clueless about IT stuff. what is ATI driver?
 

My Computer My Computer

At a glance

64 bit windows 7
Computer type
PC/Desktop
Computer Manufacturer/Model Number
lenovo y460p
OS
64 bit windows 7
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