Lost CD, have HD copy that will not open, no idea what to do!

Trapper

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In the process of installing my programs to a new W10 HD. Last one to install and the most important was my Office 2010 suite.
I had this on a DVD but when I opened the case it was empty:cry:. No idea where it went.

I did take a copy of it on my data drive but when I attempt to open it I see the following error message.

If I can use this copy I have the key for it.

Am I stuffed or is there a way out?
 

Attachments

  • Office 2010 error message.JPG
    Office 2010 error message.JPG
    27.8 KB · Views: 3

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Thank you for your reply.

I have Office 2010 Pro retail version, not downloaded from MS. I tried the link to download backup copy but when I entered my key and clicked verify nothing happened.

There was also a download and install link will that work as I did not download original from MS?
and am using my W7 to write this.

If I cannot obtain a backup copy is there a way to access the 'setup.exe' in my copy as shown above?

Many thanks for your help.
 

My Computer My Computer

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Windows 7 Professional 64biti5-2500K 3.30Hz 6MB Cache16GB DDR3ASUSGeforce GTX1050Ti 4GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Professional 64bit
CPU
i5-2500K 3.30Hz 6MB Cache
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ASUS P8P67 Pro B3 Revision
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16GB DDR3
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ASUSGeforce GTX1050Ti 4GB
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WD Caviar Green 500gb
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WD External USB 120gb
WD My Passport USB 2TB
LUX3 External USB 1TB
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Corsair 800W
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Antec
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Arctic 13 Cooler
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Bitdefender Total Security 2017
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Where it says Verify, you have to type in what that small item in the box near it says. This is usually a mix of letters & numbers in odd shapes & you have to just type in the Verify section what that mix says. Just clicking Verify will not work unless you do that.

They are a nuisance & it's easy to get it wrong, but you usually get a few goes at it, if you get it wrong.
 

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Thanks Ranger4, I had entered the text in the verify box but forgot to mention it! Logging into MS is worse now with emailed verification you have to download, copy and paste into the login screen!! :mad:

I guess I am missing the program launcher?

The first folder contains the files/folders as below. The top folder is empty.
 

Attachments

  • Office 2010 error 3.JPG
    Office 2010 error 3.JPG
    18.8 KB · Views: 14

My Computer My Computer

At a glance

Windows 7 Professional 64biti5-2500K 3.30Hz 6MB Cache16GB DDR3ASUSGeforce GTX1050Ti 4GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Professional 64bit
CPU
i5-2500K 3.30Hz 6MB Cache
Motherboard
ASUS P8P67 Pro B3 Revision
Memory
16GB DDR3
Graphics Card(s)
ASUSGeforce GTX1050Ti 4GB
Sound Card
On-Board
Monitor(s) Displays
LG23MP65HQ-P
Hard Drives
WD Caviar Green 500gb
Maxtor 300gb
WD External USB 120gb
WD My Passport USB 2TB
LUX3 External USB 1TB
PSU
Corsair 800W
Case
Antec
Cooling
Arctic 13 Cooler
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Bitdefender Total Security 2017
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FireFox
Are you trying to download with IE? Other browsers may be problematic with MS downloads.
 

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Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
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HighPower 1000W
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ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
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IE 11 - Firefox - Chrome
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