I emailed their tech support with my concerns and computer specs. This was the reply:
I’m sorry to hear that you’re still experiencing lag
when playing our games!
There are several factors that could contribute to how fast our games load on your computer, such as: the age of your computer, the browser you’re using, how much memory your computer currently has, and other programs running at the same time as Lumosity. Certain browsers, computers, and graphics cards run HTML5 more smoothly and quickly than others.
If the steps we've suggested haven't helped, then you may want to consult a technician for assistance in speeding up your computer in general.
I’m sorry to hear that you’re still experiencing lag
when playing our games!
There are several factors that could contribute to how fast our games load on your computer, such as: the age of your computer, the browser you’re using, how much memory your computer currently has, and other programs running at the same time as Lumosity. Certain browsers, computers, and graphics cards run HTML5 more smoothly and quickly than others.
If the steps we've suggested haven't helped, then you may want to consult a technician for assistance in speeding up your computer in general.
My Computer
At a glance
Windows 7 Ultimate x641.86 GHz Intrel Core 23 GB Dual Channel DDR2 @ 3.32 MHzIntel Q965/Q963 Express chipset
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- refurb in an HP/Compaq case
- OS
- Windows 7 Ultimate x64
- CPU
- 1.86 GHz Intrel Core 2
- Motherboard
- HP 0A60h XU1
- Memory
- 3 GB Dual Channel DDR2 @ 3.32 MHz
- Graphics Card(s)
- Intel Q965/Q963 Express chipset
- Monitor(s) Displays
- Dell CRT
- Hard Drives
- 977GB Samsung HD 103 SI ATA
- Case
- HP Compaq DC5800
- Mouse
- wired optical
- Antivirus
- Microsoft Security Essentials, MalwareBytes, Spyware Blaster
- Browser
- Firefox 32-bit
