Magic Mouse Authentication Error

[GrayTheWolf]

I have a magic mouse that I used to use with my laptop, I reinstalled windows (it was getting slow), and now when I try to pair my mouse I get an "Authentication Error".

What the heck is this and what can I do to get rid of this?

 

[Anak]

Hi GrayTheWolf, welcome to 7F!

What the heck is this?

In the simplest of terms it means, Your OS failed to see and/or recognize your mouse.

The first item to check:
Type/Copy/Paste: services.msc into the Run box, when the Services window opens check the Bluetooth Support Service.

• If it is stopped, disabled or on Manual, right click on it, and select properties.
• While on the General Tab click on the down arrow to the right of Startup Type, and change the type to Automatic.
• Then down where it says Service Status, click on the Start Button.
• Reboot your machine, and go through your usual routine to pair the mouse with it.

References:
Resolve Bluetooth mouse or keyboard failure to function
Connect a Bluetooth device that does not have or require a transceiver

There are several threads here on 7F that may offer some insight:
http://www.sevenforums.com/hardware-devices/51551-bluetooth-mouse-doesnt-work.html#post478332, especially: Post #11
http://www.sevenforums.com/drivers/50787-no-bluetooth-devices-found.html

Also check the bottom of your thread for other leads at, "Similar Threads for:"

 

[GrayTheWolf]

Still getting the same thing.
I will peruse the similar threads though.

Thanks.

 

[renalcolic]

try this

i had the same problem with my a4tech btmouse and did this:
when you click add device of your bluetooth software and see the mouth: before clicking on next "right click" on the mouse icon and choose properties, then click services on properties diologue box and wait for it to show you a service to choose and then click checkbox next to that service and click ok and have fun. your mouse is set

 

[Anak]

Hi renalcolic, welcome to 7F!

Sounds good, lets hope GrayTheWolf still has his notifications turned on!