Mail in Windows 7

[Sherrylynnc]

I'm not able to get any email set up in my new laptop with Win 7. Nor can I see my Facebook page. I try to access Yahoo Mail, and just get Hi Sherry, or setup Windows Live, it won't let me send email.

I can receive my email but not send. I get an error messase saying Live has stopped, it's looking to fix the problem and then just goes out of the mail software.

I can't get into my Time Warner Road Runner email, and send, I get a blank page, I can't get into my Yahoo email page, I get a blank page. For some reason it won't let me set up any send email. I've only had the laptop for 5 days and I've had many issues with trying to use the software. It will not open the trial program for Outlook either so I can't try that email software. Can anyone help me with this. It's probably a security setting on the new machine, but I'm baffled at this point.

 

[richc46]

I have helped another poster with the same problem. Go to mail accounts and send me the information that you see. For example; port numbers, boxes checked. It may take one or two or three, replies, but we will get it working.

 

[Sherrylynnc]

Thank you for replying back. I'm using my desktop to search for solutions to my laptop problems so I'll have to get my laptop and check the information you need. It might take me a while to find the information. I don't know my way around Windows 7 at all. I could do just about anything in XP but 7 is a mystery.

 

[Sherrylynnc]

Mail issues

I may have gotten it working. I had to do a system restore. I had many software issues and Acer support had me do a full system restore. I haven't set up the main email account as yet, but did get into my Yahoo email and was able to send and receive. My "Java script" was turned off, whatever that means and there were many other issues with Media Player. I couldn't run the tutorial videos that came with the laptop. It was a demo off the floor. They had sold all of them, so I bought the demo (it had only been out 5 days). I'm sure I will be coming back to this forum many times before I learn how to use the new Windows software. Thank you for you help.