Major Error From Java Cause Crash and cant Use

[Zeldafan1993]

Hello,
Any Time i Go to a Site that has Java (example Nivida's Driver site to check for updates) i get a error i have taken a picture of the error for everyone to see also it happens in what ever Browser I use Chrome Firefox or even IE 9 (I was using IE 9 at the time of the picture)

Thanks in Advanced

 

[ePeen]

Have you tried uninstalling and reinstalling Java?

 

[Zeldafan1993]

Yes a couple time

 

[zigzag3143]

Yes a couple time

What version of Java do you have installed?

 

[Zeldafan1993]

Latest, I believe its version 6 update 31

 

[zigzag3143]

Latest, I believe its version 6 update 31

Right version

Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.

 

[Zeldafan1993]

ok so here is the Errors File

 

[Zeldafan1993]

is that the Right Files??

 

[zigzag3143]

ok so here is the Errors File

No mention of a java in it. Many Printer service, and BonJour errors and others. Since we have no DMP files and event viewer isnt particularly helpful you may want to start thinking about a repair (or clean) install.

 

[Zeldafan1993]

there where printer and bounjour errors?? and really i just did a clean OS install like 2 months ago when i got my CPU and Ram back From RMA, I have had to do soo many Clean OS Installs its kinda Retarded is there a reason why im getting so much trouble? is it cuz of 64 bit ?

 

[writhziden]

What firewall software are you using? Windows firewall, Norton, ESET, GFI VIPRE, etc.?

 

[Zeldafan1993]

I em using Kaspersky Internet Security 2012 So it has its Firewall included in it and i also have Anti Malware bytes Pro

 

[writhziden]

Have you tried disabling the Kaspersky firewall and seeing if the problems persists?

Also, since it is pointing to a Runtime error, it may be that you are missing a Visual C++ Redistributable or one is corrupted:

• Visual C++ 2005 Redistributable (x86)
  
  
• Visual C++ 2005 Redistributable (x64)
  
  
• Visual C++ 2008 Redistributable (x86)
  
  
• Visual C++ 2008 Redistributable (x64)
  
  
• Visual C++ 2010 Redistributable (x86)
  
  
• Visual C++ 2010 Redistributable (x64)

 

[Zeldafan1993]

downloaded all the 64 Bit Versions of all of them I didn't have the 2005 1 but it still didn't work but i installed/Repaired the rest

 

[writhziden]

You did not mention whether disabling the Kaspersky firewall worked. I saw in the other thread that it was recommended for you to uninstall Kaspersky and install MSE as a testing measure, so after you do that step, let us know if you still get the Runtime termination issue.


As to the Redistributables: Your Redistributables could be corrupted, so you should try uninstalling them completely through Start Menu -> Control Panel -> Uninstall a program first. Then install them using the links provided in my previous post.

 

[Zeldafan1993]

i only need to install the 64 bit versions right? not both 32 and 64

also I took a pix of my Program files and noticed I have several versions of 1 and i have the 64 and 32 bit as swell

 

[writhziden]

I posted both versions because you need both. The 64 bit version works with the programs that install into Program Files. The x86 version works with the programs installed in Program Files (x86). This includes browsers, as well. Internet Explorer, for instance, has a version in Program Files and in Program Files (x86).

 

[Zeldafan1993]

ok so i edited my last post , but should i un install all 32 bit and 64 bit C+ then reinstall them all staring with 32 bit first then move on the the 64 bit

 

[writhziden]

Start by uninstalling all six versions (2005, 2008, 2010, x86 and 64 each). Then install the 2005 versions (both x86 and 64). Install their updates through Windows Update. Make sure no updates remain for the programs before proceeding. Then install the 2008 versions (both x86 and 64). Install their updates through Windows Update. Make sure no updates remain for the programs before proceeding. Then install the 2010 versions (both x86 and 64). Install their updates through Windows Update.

 

[Zeldafan1993]

Start by uninstalling all six versions (2005, 2008, 2010, x86 and 64 each). Then install the 2005 versions (both x86 and 64). Install their updates through Windows Update. Make sure no updates remain for the programs before proceeding. Then install the 2008 versions (both x86 and 64). Install their updates through Windows Update. Make sure no updates remain for the programs before proceeding. Then install the 2010 versions (both x86 and 64). Install their updates through Windows Update.

well that seems to have solved the problem thanks for all your hard work