message with antivirus install that kb981889 is missing and to install

sanjarver

New member
Local time
10:40 PM
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8
I unknowingly let my antivirus lapse for 1 week (i.e, no update happening). Had to uninstall and reinstall antivirus (Blink Professional with eeye digital security). During reinstallation, received message that said:

"KB981889 is not installed on this machine. PLease install this hotfix to resolve issues causing stuck network shares and RDP sessions as well as Windows kernel memory leaks."

I don't know what any of these things are, but I did check and found that kb981889 is not installed. Other things I read about hotfixes in general, though, said hotfixes are included in later updates and cautioned against using hotfixes. The PC does have all its updates. However, it has been running slow (which is why I discovered my out-of-date antivirus...I was checking things out) and not always finding in searches files that are in plain site. I've run utilities, defrag, scan disk. Things still aren't right.

I have an ACER ASPIRE 7741-7870, i3-370m processor, 2.4 Ghz 3MB L3 cache, 4 GB DDR3 memory, running latest Windows 7, 64-bit

Should I install this hotfix? Thank you!
 
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At a glance

windows 7 professional 64 biti732 Gbquadro 5100
Computer type
Laptop
Computer Manufacturer/Model Number
sager np9570
OS
windows 7 professional 64 bit
CPU
i7
Memory
32 Gb
Graphics Card(s)
quadro 5100
Sound Card
blaster x-fi compatible 3D
Monitor(s) Displays
17.3 "
Screen Resolution
HD
Hard Drives
primary-1 Tb Samsung 840 EVO Series SSD [SSD2-SATAIII]
secondary 1 Tb 7200 RPM [SATA II - 3GB/s]
Raid Settings Off
Antivirus
Kaspersky Pure 3.0
Browser
IE11.0.11
If you have SP1 installed, then the hotfix is installed
If you don't have SP1 installed, then you should install it- and update it
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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