microphone failed

Eternal Visitor

New member
ok, it's more than that.

I discovered just now that absolutely none of my laptop's audio inputs (internal mic, mic jack) function at all, levels are totally dead on both. the internal mic worked fine earlier today..

what could have gone wrong and how do I fix it? I use voice chat, and that's a little hard to do with no mic.
 

My Computer

Computer Manufacturer/Model Number
HP G61 409CA
OS
Windows 7 Home Premium 64 bit
CPU
AMD Sempron II M120
Graphics Card(s)
ATI Mobility Radion HD 4200 series
First suggestion, since it worked earlier today is to use the System Restore and restore the PC back to a date when it did work. System Restore can be accessed from Start/Programs/Accessories/System Tools.

System Restore will not delete any user data or e-mails.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Type "sound" at the Start Button. Click the Recording tab. Right click on the microphone and make sure it's enabled.
 

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
the microphone is enabled, and I've tried an external mic, same result....odd thing though, whenever I plug in an external mic or switch to the recording tab in the sounds panel, I get a harsh beep not in the sound set I'm using.

[EDIT] ok, I'm getting that odd sound a lot more than that, as long as it involves the mic, the system dings at me
 

My Computer

Computer Manufacturer/Model Number
HP G61 409CA
OS
Windows 7 Home Premium 64 bit
CPU
AMD Sempron II M120
Graphics Card(s)
ATI Mobility Radion HD 4200 series
Take a look at Device Manager and see if you have any yellow errors.
Did you do a system restore as fireberd suggested?
 

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
no hardware errors shown in device manager, and I've tried system restore, but it keeps comming back saying that it had issues accessing files and couldn't complete.
 

My Computer

Computer Manufacturer/Model Number
HP G61 409CA
OS
Windows 7 Home Premium 64 bit
CPU
AMD Sempron II M120
Graphics Card(s)
ATI Mobility Radion HD 4200 series
This could point to a larger problem. Does it say your anti-virus program stopped it? Is there a specific error phrase and/or code?

**EDIT**

Also, you could try to restore from safe mode
 

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
it did say an anti-virus program might be stopping it, but it's a moot point, I tried system restore under safe mode, and while it did complete, it did NOT solve the problem, the microphone is still completely non-responsive.

---

ok, this is getting crazy, I've tried uninstalling the audio driver, and installing the file (same driver) from HPs website, and still nothing. I don't know what could be going wrong to make both inputs fail simultaneously...
 
Last edited:

My Computer

Computer Manufacturer/Model Number
HP G61 409CA
OS
Windows 7 Home Premium 64 bit
CPU
AMD Sempron II M120
Graphics Card(s)
ATI Mobility Radion HD 4200 series
ok, this is still bugging me. I've tried everything I can think of, and nothing's working. any additional help would be great.
 

My Computer

Computer Manufacturer/Model Number
HP G61 409CA
OS
Windows 7 Home Premium 64 bit
CPU
AMD Sempron II M120
Graphics Card(s)
ATI Mobility Radion HD 4200 series
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