Microsoft Wireless Arc Mouse problems

Dark Nova Gamer

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Hello everyone,

I've been having problems with two of my Wireless Arc Mice from MS. It only occurs when using this computer.


The problem is.. When I use my mouse, sometimes it'll just stop taking input (moving the cursor) and it will take a bit before it'll start taking input again.

Now, I know its not the mouse itself as it did this with my other Arc Mouse, and it doesn't happen when I'm booted Linux.

So.. anyone have any suggestions? I've tried just using the standard HID_Compliant Mouse driver, and the driver provided by Microsoft via IntelliPoint. No differences with either.
 

My Computer My Computer

At a glance

Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04Intel E6750 @ 3.80GHz2x2GB & 2x1GB (6GB) OCZ Reaper 1066MHz @ 1080MHzEVGA nVidia GTX 260 896mb (216 Core) FTW Edition
Computer Manufacturer/Model Number
Custom | Whitebox
OS
Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04
CPU
Intel E6750 @ 3.80GHz
Motherboard
Gigabyte GA-EP45-UD3L (Revision 1.1)
Memory
2x2GB & 2x1GB (6GB) OCZ Reaper 1066MHz @ 1080MHz
Graphics Card(s)
EVGA nVidia GTX 260 896mb (216 Core) FTW Edition
Sound Card
Realtek ALC888
Monitor(s) Displays
21" VIZIO TV
Screen Resolution
1680x1050 @ 60Hz
Hard Drives
Western Digital WD6401AALS - 640GB
Hitachi HDP725016GLA380 - 160GB
PSU
Corsair 750W
Case
NZXT Nemesis Elite
Cooling
Thermaltake SpinQ
Keyboard
Logitech Wireless S520
Mouse
Logitech Wireless S520 - Microsoft Wireless Arc Mouse
Internet Speed
Download: 20mbps, Upload: 3mbps
same problem here. Mouse stutters and freezes and so on...
Unusable
 

My Computer My Computer

At a glance

Win 7 x64 Ultimate
OS
Win 7 x64 Ultimate
Bump....
Looks like this is a widespread problem. Couldn't find any solution

Edit: Mouse works perfectly in ubuntu linux netbook edition. Problem still remains in win 7 ultimate x64 though
 
Last edited:

My Computer My Computer

At a glance

Win 7 x64 Ultimate
OS
Win 7 x64 Ultimate
Bump,

Same problem, Win7 64Bit Enterprise.

Its only on my desktop that I have the issue though, my laptop running Win7 64Bit Pro doesn't have any trouble.

The problem gets worse when I play games, Starcraft 2 really makes it unusable.
 

My Computer My Computer

At a glance

Win7 64-Bit Enterprise
OS
Win7 64-Bit Enterprise
Me to, in starcraft II the mouse just stopwor king some times.... I use Windows 7 home premum 64 bits....
No one know how to fix it?
 

My Computer My Computer

At a glance

windows 7 home premium 64 bits
OS
windows 7 home premium 64 bits
Yeah turned out for me it was just that the usb receiver was just too far away, as soon as its like 8 inches away it stops working properly, try using it closer.
 

My Computer My Computer

At a glance

Win7 64-Bit Enterprise
OS
Win7 64-Bit Enterprise
Tanks for answer!! I notice that disconecting the usb reciver when im not using the pc, fix the problem... always using it near the reciver... for me the problem start when i leave conected the reciver for days....
maybe this would help too!!
Give the mouse a break some times....
 

My Computer My Computer

At a glance

windows 7 home premium 64 bits
OS
windows 7 home premium 64 bits
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