My First Bugcheck 117! :)

[cypherinfo]

- Windows 7 x64 bit;
- the original installed OS on the system: windows 7 professional 64 bit;
- full retail version;
- the age of system (hardware) one year;
- the age of OS installation: seven months after last installation.

 

[zigzag3143]

- Windows 7 x64 bit;
- the original installed OS on the system: windows 7 professional 64 bit;
- full retail version;
- the age of system (hardware) one year;
- the age of OS installation: seven months after last installation.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[cypherinfo]

I fogot the attachment sorry.

Thank you.

 

[zigzag3143]

I fogot the attachment sorry.

Thank you.

No DMP files included in upload please try this method


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[cypherinfo]

Sorry again.

Thank you.

 

[Tews]

Still no .dmp files ... navigate to c/windows/minidump, zip up all the .dmp files, then attach the file to your next post..

 

[cypherinfo]

Just it; ah ok!

lol Thank you.

 

[Tews]

This one is pretty straight forward ... your .dmp file is blaming your video driver (nvlddmkm.sys) as the cause of this crash... Download and install the latest version from Nvidia's support site...

Drivers - Download NVIDIA Drivers

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 117, {fffffa800cfbf4e0, fffff8800f60b9c8, 0, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1759c8 )

Followup: MachineOwner
---------

 

[cypherinfo]

If you only known that is an error I got after having installed the latest driver issued by NVIDIA!

Thank you.

 

[Tews]

Download Driver Sweeper to ensure that your graphic drivers are completely gone, then install the latest ones again ....

Driver Sweeper

 

[whs]

Alternatively do a Driver Roll-back (in Device Mgr > Properties > Driver tab)