Solved My WD External Hardrive 500 GB isn't detected by Computer

ColossalGamer

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Hello Everyone. So, let me get straight to the point, so my WD External 500 GB Hardrive is detected by my Devices and Printers (its name under Devices and Printers is called Elements 1023) I tried connecting it to a lot of different 2.0 USB ports (I have a 10 Port Hub basically a hub with 10 2.0 USB ports) also when I connect it to a different USB Port, sometimes it starts to install the actual Hardrive to the connected USB Port and sometimes it just connects and it appears in my Devices and Printers and in my Safely remove Hardware and Eject Media. Also, when I open My Computer to see if I can actual access it, It wasn't there. Sometimes when it works and My Computer can detect it the letter for it is H for e.g C is Local Disk e.t.c. I am running a Windows Ultimate 32-bit. I think I have given enough info on this problem. Can Someone please help me? :) Thanks.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x32Intel Core i54 GB of RamAMD Radeon HD 5450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mercury
OS
Windows 7 Ultimate x32
CPU
Intel Core i5
Memory
4 GB of Ram
Graphics Card(s)
AMD Radeon HD 5450
Monitor(s) Displays
LG W1943SE LCD Monitor
Screen Resolution
1360x768
Hard Drives
WD 500 GB
Keyboard
Logitech K220 Wireless Keyboard
Mouse
Logitech M150 Wireless Mouse
Antivirus
Norton 360
Browser
Google Chrome
Did it ever work perfectly when connected to your 10 port hub?

Did it ever work perfectly when connected directly to a USB port on the PC, not the hub?

Does it now work when connected directly to a USB port on the PC. If no, have you tried ALL of the USB ports on the PC?

Have you used different cables to make the connections?
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Did it ever work perfectly when connected to your 10 port hub?

Did it ever work perfectly when connected directly to a USB port on the PC, not the hub?

Does it now work when connected directly to a USB port on the PC. If no, have you tried ALL of the USB ports on the PC?

Have you used different cables to make the connections?


I just connected the Hardrive to one of the ports in the front of my PC and it worked! Thanks!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x32Intel Core i54 GB of RamAMD Radeon HD 5450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mercury
OS
Windows 7 Ultimate x32
CPU
Intel Core i5
Memory
4 GB of Ram
Graphics Card(s)
AMD Radeon HD 5450
Monitor(s) Displays
LG W1943SE LCD Monitor
Screen Resolution
1360x768
Hard Drives
WD 500 GB
Keyboard
Logitech K220 Wireless Keyboard
Mouse
Logitech M150 Wireless Mouse
Antivirus
Norton 360
Browser
Google Chrome
Hi ColossalGamer ,

Most probably your external HDD wasn't getting enough power to work properly. This could often happen if the you're using a USB hub that is not powered.
I hope you don't have any more troubles using your drive in the future.
 

My Computer My Computer

At a glance

Windows
Computer type
PC/Desktop
OS
Windows
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